Promotion deals not working

Discus and support Promotion deals not working in XBoX Sales and Promo to solve the problem; contacted xbox live support today as on my dash i could see a month game of gold for £1 GBP and it keeps trying charge me full price. after just over... Discussion in 'XBoX Sales and Promo' started by Vengeance swarm, May 23, 2018.

  1. Vengeance swarm
    Vengeance swarm Guest

    Promotion deals not working


    contacted xbox live support today as on my dash i could see a month game of gold for £1 GBP and it keeps trying charge me full price.

    after just over an hour waiting they told me post it here even though i sent them photos of it they said the following:

    Just got a response, Your account is currently not eligible for the GBP 1.00 promotion,

    I understand that you are seeing the promotion on your console that's why you contacted us for today. Yet no worries we will help you get the promotion. Kindly post your concern on this pagehttps://forums.xbox.com/en-us/composepost?selectedVenue=0d7dc557-ea57-4938-a0e8-7f05d0a019fe&postType= then
    someone from our sales and promotions team will contact you back to help you get the promotion.

    ive tried posting on here before and more than likely no one will respond or help

    :)
     
    Vengeance swarm, May 23, 2018
    #1
  2. XBLRewards1
    XBLRewards1 Guest
    Xbox Live Reward Points

    Hi UrbanFightKID: The 600 point deal was part of an Xbox promotion, not part of a Rewards promotion. Therefore, I am moving you to the correct thread for promotion inquiries. Thanks.
     
    XBLRewards1, May 23, 2018
    #2
  3. ngocphi
    ngocphi Guest
    German player, Gears Collection Codes - Please find a solution for me.

    The promotion isn't available to you because it's not sold in your region you imported therefore your deal with the consequences including not being able to download promotions not for your region
     
    ngocphi, May 23, 2018
    #3
  4. XBF Lance J Win User

    Vbucks promotion

    Hey Xbox Gamer,

    Thank you for reaching out. You can actually look up the promotion details at our

    Xbox Live Gold Promotions page.     There you will see who is available for the deal as well as the details on how it will work.
  5. XBF Erick C Win User

    Deals with gold!!!

    Hey there Fanz!

    It looks like you are attempting to get the game at the promotional price with the Deals with Gold.

    Unfortunately since the promotion has passed you would have to wait until it is offered again through Deals with Gold.

    Just keep an eye out on our "Deals with Gold" page for any current promotions.

    I hope this helps!

  6. Surreal Phantom Win User

    What to do with about 75 online content codes?

    Do some promotional deals buy a game get two promotional codes with it for free.
  7. ngocphi Win User

    3 Month xbox live subscription

    that doesnt work

    you need to buy the dashboard deal with a payment option

    thats how all promotions work

    it also takes 6-8weeks to be credited

    prepaid cards are not payment options
  8. XBF Jasmine Z Win User

    Microsoft store

    Hey there Erik,

    Sorry to hear that you were unable to take advantage of the
    promotion. Unfortunately we are unable to assist in getting you the
    promotion for Forza Motorsport 7 Standard Edition. That was a deal available for everyone with/without gold. On our end, it says that deal ended
    September 4, 2018.

    For future reference you can always go through the
    Xbox News page
    to get information on current and future deals & promotions.

    Another great link is straight through the
    Xbox Sales & Deals Page
    to view current deals & promotions or our

    Deals with Gold

    I hope this helps!
Thema:

Promotion deals not working

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