Promoted Child to Adult, but XBox won't update account

The DareDevil05 · Dec 6, 2016

I recently updated a child account to an adult account via the Microsoft website. My Xbox still shows the account as a child account. I have removed the account from my Xbox and re-added the account, but that has not solved my problem. How do I force
my Xbox to recognize the account as an adult account now?

:)

Darth1337 · Dec 6, 2016

Changing to adult account on Xbox website?

It's worth noting that a child account can only be promoted to an adult account through an Xbox 360 console too.

Dirty Loco · Dec 6, 2016

Parental Approval Needed????????

Have you promoted your account from a child to adult account? http://support.microsoft.com/kb/945418?sd=xbox

ngocphi · Dec 6, 2016

because you cant

The only way to change your account from child to an adult is by being an adult by father time not changing your age or your email address

You will have to wait

With the xbox account age turns 18 it will have promote your account to adult

And no changing the age or the ms account will not work

maxen

It doesn't happen automatically, but you also won't need the adult account's permission.

You can simply promote the account following these steps:

support.xbox.com/.../promote-child-account

{Parity}

Try promoting your account to an adult account to see if that resolves the issue.

support.xbox.com/.../promote-child-account

Update us on your status. Good Luck!

Smwutches

The system doesn't automatically update your account to an adult account once you turn 18. You have to promote it -

support.xbox.com/.../promote-child-account

Photonimus

If your child is not an adult account, being a child account when created, and never promoted to an adult if you are of age, then it will require the parental email to sign the updated TOU.

There is no way around this.

Dirty Loco

[quote user="ArkticZenith"]

I know but I was wondering with the new dashboard update coming soon maybe they will change it so you can change your age or promote to adult account.

[/quote]Why should they let you change your age? Can you change your age in real life?

As for promoting to an adult account. You can promote a child account to an adult account if you are an adult, not a child pretending to be an adult. http://support.xbox.com/en-us/xbox-live/how-to/online-safety

Promoted Child to Adult, but XBox won't update account