PROMO Games on Demand not counting my preorders

Discus and support PROMO Games on Demand not counting my preorders in XBoX Rewards & Social to solve the problem; I hava 3 games with the text 'YOUR PREORDER' under it (titanfall 2, cod infinite warfare and dead rising 4), but they are not counting for the PROMO of... Discussion in 'XBoX Rewards & Social' started by ThaSniper07, Dec 8, 2016.

  1. ThaSniper07
    ThaSniper07 Guest

    PROMO Games on Demand not counting my preorders


    I hava 3 games with the text 'YOUR PREORDER' under it (titanfall 2, cod infinite warfare and dead rising 4), but they are not counting for the PROMO of 3 PREORDERS (GAMES ON DEMAND) to obtain 15.000 credits.

    Thank you.

    :)
     
    ThaSniper07, Dec 8, 2016
    #1
  2. Smwutches
    Smwutches Guest
    Receiving no points?

    Currently the only offer for preorders is the games on demand punchard. Neither of those games are eligible for that offer and preorders do not count towards VIP.
     
    Smwutches, Dec 9, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Preorders not counting on punchcard

    You'll need to post in the support section of this forum in order for support to check into it for you.
     
    Smwutches, Dec 9, 2016
    #3
  4. Smwutches Win User

    Receiving no points?

    Currently the only offer for preorders is the games on demand punchard. Neither of those games are eligible for that offer and preorders do not count towards VIP.
  5. Smwutches Win User

    does halo wars 2 ultimate edition count towards rewards?

    Since it was a preorder, it would count as a punch towards your games on demand punchcard. You would need 2 other eligible purchases to complete the offer and receive credits. Preorders do not count towards VIP.
  6. Smwutches Win User

    Halo wars 2 po reward

    The purchase is not showing because it is not eligible. Preorders do not count towards VIP. So since that purchase was a preorder it does not count. It would be eligible for your Games on Demand punchcard though and should show as a punch on that offer.
  7. Smwutches Win User

    MyVIP Boost

    Preorders do not count towards VIP. For Honor and Ghost Recon would have counted towards your Games on Demand punchcard, but not your VIP progress.
  8. Smwutches Win User

    Hi, I pre-ordered South Park:TFBW, VIP reward and Rewards Points did not show up

    There were no offers to receive credits just for preordering that game. If you preordered on or after October 1, it would have counted as a punch on your games on demand punchcard. You would need 2 other eligible purchases to complete the offer and receive
    the 15,000 credits.

    Preorders do not count towards VIP.
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PROMO Games on Demand not counting my preorders

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