promo code for groove music bogo

Hey there heavyd0963!

Just to clarify, you will receive a promo code via email upon completion of your first billing cycle. For further details, check out the

Groove Music promotion page. Be sure to let us know if you do not receive your code by the end of your first billing cycle. Thanks!

Hi there!

We sent you a direct message with your code, please go ahead and check that out.

Hi All,

Same here. I've even contacted Support, and they told me I would receive the code after one month of subscribing.

www.microsoft.com/.../bogo

*Offer valid until August 17, 2016. Customer must sign up for paid monthly subscription. Credit card required. Upon completion of first billing cycle, customer will receive via email a promo code valid for 90 days of Music Pass at no charge. Limit 1 promo
code per customer, single use only. Promo code must be used by August 31, 2016.

Thanks for the reply. I believe I learned about it via e-mail and I clicked the "Sign up now" link on the promo page I'd linked to earlier (www.microsoft.com/.../bogo) to sign-up.

Update: Microsoft is refusing to honor the promotion based on that fact that I had a prior, inactive subscription to Groove. They state that the fine print excludes prior holders from the promo. Here's the promo conditions and there is no such exclusion.

Totally dissatisfied - this is the biggest crock of BS and a total clown show. I'm now trying to ID the director or VP for the groove service so I can directly complain to them. Any help appreciated.

Print from this link - https://www.microsoft.com/en-us/groove/bogo?ocid=MSGROOVE_SEM_bing_USA_gaPMG_PMG_MSFTGroove_MSGROOVE_SEM_Brand_Exact__groove+music&WT.mc_id=MSGROOVE_SEM_bing_USA_gaPMG_PMG_MSFTGroove_MSGROOVE_SEM_Brand_Exact__groove+music&tduid=(54acd8fabef9298e1183090a4a67c1b8)(259740)(2542549)(d_wp)()

*Offer valid until August 17, 2016. Customer must sign up for paid monthly subscription. Credit card required. Upon completion of first billing cycle, customer will receive via email a promo code valid for 90 days of Music Pass at no charge. Limit 1
promo code per customer, single use only. Promo code must be used by August 31, 2016. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash. Not combinable with other offers. US only. Groove Music Pass catalog size and
availability varies by market and over time. Microsoft account and internet required; ISP fees apply. Works with Windows 10, PC, tablets and phones, Windows 8.1, Windows Phone 8, Xbox One and Xbox 360 (Xbox live required). Works with Sonos, Android and iPhone;
see app stores. Requires up to 100 MB storage. Download music on up to 4 devices (not available on Xbox and the Web). Stream to one device at a time. Subject to terms (which may change without notice) at microsoft.com/msa. For service usage rules click here.