Project Spark Refund

Discus and support Project Spark Refund in XBoX Sales and Promo to solve the problem; I purchased 2 copies of Project Spark as birthday gifts back in late August. In October, I heard about the game becoming completely free and that... Discussion in 'XBoX Sales and Promo' started by revitup360, Dec 6, 2015.

  1. revitup360
    revitup360 Guest

    Project Spark Refund


    I purchased 2 copies of Project Spark as birthday gifts back in late August. In October, I heard about the game becoming completely free and that refunds were going to be issued. At this point, the Gamestop I purchased them from would not give me a refund
    so I went ahead and redeemed the two codes onto my account. I still have yet to receive the refunds and I am wondering if there is anything that can be done.

    :)
     
    revitup360, Dec 6, 2015
    #1
  2. Cha1ky
    Cha1ky Guest
    Cha1ky, Dec 6, 2015
    #2
  3. FFaddic
    FFaddic Guest
    Project Spark Refund

    Thank you for the suggestion, but there is no credit there either.
     
    FFaddic, Dec 6, 2015
    #3
  4. medium bloke
    medium bloke Guest

    Project Spark Refund

    Hi there,

    According to the Project Spark post about this, if you purchased Project Spark from a retailer separate from the Microsoft Store or Xbox Store, then you are able to get the refund, but the retailer will not provide you with them.

    It says that you will be refunded in Windows Store Credit, and that it can take 30-60 days from October 5th for you to get the refund, so you should have it by now.

    forums.projectspark.com/yaf_postst163057_Project-Spark-Purchases-Since-July-28--2015.aspx

    Hope this helps!
     
    medium bloke, Dec 6, 2015
    #4
  5. revitup360
    revitup360 Guest
    It has already been 60 days and I have not received the store credit. When is that supposed to happen?
     
    revitup360, Dec 6, 2015
    #5
  6. Mister Maka
    Mister Maka Guest
    Hey there revitup360.

    Unfortunately if you redeemed the codes after October 5th you would not be eligible for the refund, as outlined in the post medium bloke linked.
     
    Mister Maka, Dec 7, 2015
    #6
  7. Zac Skye
    Zac Skye Guest
    I have the same problem, haven't recieved my refund. I did make my project spark purchases within the proper timeline for the refund.
     
    Zac Skye, Dec 7, 2015
    #7
  8. Mister Maka
    Mister Maka Guest

    Project Spark Refund

    Hey there Zac Skye. Looks like the thread that was posted earlier highlights the refunds being sent out on the 9th or 10th of December. Give it a couple more days and if you still haven't received your refund be sure to reach out over in that thread. They'll
    be able to best assist Project Spark Refund :)
     
    Mister Maka, Nov 3, 2018
    #8
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Project Spark Refund