Project Scorpio Controller stopped working when plugged in to charge and smells of burning.

Discus and support Project Scorpio Controller stopped working when plugged in to charge and smells of burning. in XBoX on Consoles to solve the problem; I think my Project Scorpio edition controller has short-circuited when I first plugged it in to charge. I was using the same micro-USB charger I use... Discussion in 'XBoX on Consoles' started by JamieCristofani, Nov 11, 2017.

  1. Project Scorpio Controller stopped working when plugged in to charge and smells of burning.


    I think my Project Scorpio edition controller has short-circuited when I first plugged it in to charge. I was using the same micro-USB charger I use for all my other controllers and my phone. It just turned itself
    off and now won't turn back on (thankfully the battery pack seems unaffected as it still works in other controllers).

    :)
     
    JamieCristofani, Nov 11, 2017
    #1
  2. My sons controller has stopped working and it wont let me sign in to contact Microsoft

    Hello my sons controller has stopped working and smells like it's been burning?
     
    Player305980259, Nov 11, 2017
    #2
  3. I iz a Tank
    I iz a Tank Guest
    Xbox one headset

    i was playing on my xbox when my pad ran out of charge and after I'd plugged my charger in an my headset suddenly stopped working
     
    I iz a Tank, Nov 11, 2017
    #3
  4. TROD23 Win User

    Project Scorpio Controller stops working

    I’m having the same problem. Have you found a solution?
  5. TravisWM Win User

    Controller Stopped Working when plugged in to charge

    Tried that but still no go. The controller will flash a couple of times every once in a while when I try to start it as it is plugged in but then nothing.
  6. ITILIANM0NST0R Win User

    Controller Stopped Working when plugged in to charge

    Try seeing if putting regular bateries in it will work. There might be a short or a defect in the batteries yhat you currently have in the controllers
  7. XBF Crystal P Win User

    Controller Stopped Working when plugged in to charge

    Hi there Travis,

    Thanks for reaching out. I'm sorry to hear about the issue with the controllers. If you went through the

    Troubleshoot your Xbox One wireless controller wizard
    and the problem persists.

    Unfortunately we’re unable to fix the issue with your wireless controller, and it will need to be replaced. Click

    Replace your controller
    below to check your warranty and initiate an exchange.

    Hope this helps.
  8. XBF Jasmine Z Win User

    Controller Stopped Working when plugged in to charge

    Hi Travis,

    Thanks for reaching out to us here on the Forums!

    Please try to change the batteries in the controller instead of using the charger and see if that makes a difference. If that does not work then try to connect the controller to the console using a USB cable and see if the controller stays on.

    you can also check out our wireless controller solution.

    Give this a try and let us know how it goes :)
Thema:

Project Scorpio Controller stopped working when plugged in to charge and smells of burning.

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