Program reports error : Missing entry point xessGetOptimalInputResolution

zh z4 · Mar 6, 2025 at 8:22 AM

Opening F1 24 reported an error on start up, missing entry point xessGetOptimalInputResolution on the dynamic link library F1_24.exe.

I am using AMD CPU.

Have already tried:

0. restart my laptop

1. reinstall c++ redistributable (newest version)

2. sfc/scannow

3. update or fix all missing dll using anti-virus software

4. fully reinstall the game

5. update my AMD CPU driver

Other players with the same game version didn't report this error,and earlier back in 2024 , I could still run the program successfully.

I'm wondering if this problem is related to my win11 system and how to fix it ,because I can't take the cost to fully reinstall my system.

Thanks a lot!

:)

Jeffrey.C - MSFT

Hello, zh z4.

We appreciate you posting in Microsoft Community.

It has come to my attention that you are having problems playing F1 24.

I would like to try to offer you some advice.

Problems reporting the missing entry point “xessGetOptimalInputResolution” are usually related to a mismatch in the version of the Dynamic Link Library (DLL). This can be caused by a game update, system update, or a faulty step in the reinstallation process.

In addition to installing the DLL libraries and checking the system files, I suggest you also try to repair the game files using the relevant features of the game platform, or just reinstall it.

If the problem persists, I suggest you contact the official technical support of this game, as the developer and operator of the game, they have the resources and ability to investigate this issue and provide you with more specialized guidance.

Attached link:

EA Player Help Services - Top Issues

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

Best Regards.

Jeffrey - MSFT | Microsoft Community Support Specialist

[EX]

Hi,

I would suggest to open your own account and join the Rewards program.

In the beginning you get a lot of points just for exploring the program. Sure enough to redeem them for more than one entry.

But as Sword said, the odds are very low to win.

Gewgaw

There is talk around various forums of a class action lawsuit.... check out this link on G4tv.com, there is an entry at the top of the comments:

www.g4tv.com/.../xbox-live-hacked-internet-reports-point-to-fifa-connection

SilentGamer895

Hi fellow gamer If you recieved an invite to the preview program it doesnt gurantee entry, Also the preview team just announced they are slowing the amount of entries into the preview program as it is near full capacity. Thanks ArkhamKnight895

Ricardo Cintra

In Insider Program we have a lot resposability in make report programs bugs to the team of developers can fix it, so the Xbox program give points by answer reports when we find some bug, in game or in System.

Program reports error : Missing entry point xessGetOptimalInputResolution