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Hi BubiBaum,

Thank you for coming to the forums, I'd be happy to help.

That message leads me to believe that your account is being signed into elsewhere since an account can only be signed into the Xbox Live service on one device at a time. The message and the fact that you are getting logged out of the game and everything
is fixed once you log back into the Xbox, forcing the account to sign out from the other device it was signed into. Has your account been added to any other console's or PC's?

Best thing to do first is to make sure your account isn't being signed in by someone else on another device, and then changed your password to prevent signing in from another device.

How to reset your Microsoft account password

Hi ,

Thank you for coming to the forums, I'd be happy to help.

That message leads me to believe that your account is being signed into elsewhere since an account can only be signed into the Xbox Live service on one device at a time. The message and the fact that you are getting logged out of the game and everything
is fixed once you log back into the Xbox, forcing the account to sign out from the other device it was signed into. Has your account been added to any other console's or PC's?

Best thing to do first is to make sure your account isn't being signed in by someone else on another device, and then changed your password to prevent signing in from another device.

How to reset your Microsoft account password

Hi Diego,

danke für die Info!

Ich versuch´s mal!

Grüße

B.

[Translation- Hi Diego,

Thanks for the info!

I try!

Greetings

b.]

Another person with similar problems to you has posted where suggested answers have been found. I would like if I may direct you to that post in the hope that the solutions suggested there help you with your problem.

forums.xbox.com/.../2380977.aspx

You would need to contact support. As long as you can verify you are the owner of the account, they can get you the email. Then you'll need to reset the password. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Hi there! The best steps for finding and recovering your account are on this page: Find your Microsoft account.