Profile picture not showing.

TheraZ DaSkull · Feb 20, 2019

I've decided to change my gamer pic today, so I chose an image of Krieg, a Borderlands 2 game character, and it hasnt been showing up. I guess it hasnt been verified and if it has, why is it not getting approved. There is nothing bad about it. I legit seen
gamer pics of Females showing certain body parts with very few clothing. This doesn't make sense. I've been waiting all day thinking it still has to be verified,but I dont think it should take this long.

So, why isn't my pic showing?

:)

Wolfie McG

Sometimes it takes a little bit for it to actually change, I changed mine but it didn't actually reflect that for a couple hours.

XBF Jasmine Z

Hi TheraZ,

Thanks for reaching out to us here on the
Forums! We understand you want to change your
gamerpic.
To
change your gamerpic to a custom image try the following:

Press the
Xbox
button on your controller to open the guide.
Select
Sign in, choose your profile, then select
My profile.
Select
Customize profile>Change
gamerpic.
Choose a
gamerpic.

In the future, if you ever want to change the
gamerpic again please avoid:

Images intended to harm or harass another person
Images that depict nudity or are sexual in nature
References to illegal drugs
Depictions of real-life violence or excessive violence/gore
Images containing personal information
References to hate groups, terrorist organizations, or notorious figures
Inflammatory images directed towards specific demographic groups

If you upload an inappropriate custom image it may be removed and replaced with the most recent Microsoft-created
image that you used, and you will be prevented from uploading any additional imagery for a specific period (typically 24 hours). Please try from another device if it still doesn't work.

I hope this information helps

TheraZ DaSkull

I am willing to wait, But I will be disappointed to see that the picture is considered "not okay."

Mister Maka

Hey there NuclearRacc00n.

When you get a chance, try removing your profile from your Xbox One, followed by a full power cycle (hold down the power button for 8-10 seconds until it shuts off completely), then once your Xbox One powers back on, add your profile back.

Let us know if there's any change with that

NuclearRacc00n

Hey there .

When you get a chance, try removing your profile from your Xbox One, followed by a full power cycle (hold down the power button for 8-10 seconds until it shuts off completely), then once your Xbox One powers back on, add your profile back.

Let us know if there's any change with that

I tried doing that and a factory reset, and it still didn't work.

Profile picture not showing.