Profile picture ban does not let me download my Xbox Series X profile data to play 360 games.

I own the game on the Xbox series x but it won't allow me to connect the game to my profile which is on the Xbox series x and so it does not let me play online, If that makes sense.

All Microsoft Xbox accounts have an Xbox 360 profile that can be downloaded to either a real Xbox 360 console or to the Xbox 360 emulated dashboard on Xbox One and Series X|S consoles. Even if you made a new account now, it would still have a 360 profile.

When you run a backwards compatible 360 game on your Series X for the first time, you will be asked to enter your email address and password. This is so the 360 profile can be downloaded. It does this because that is how the Xbox 360 does things.

Hang on it's done it now on my 360.

So delete profile on series x for 360 then go on a 360 game on series x or xbox one let it do it itself. Go on to your Xbox 360 and then boom it's done it

Got it now on my 360.

So delete profile on series x for 360 then go on a 360 game on series x or xbox one let it do it itself. Go on to your Xbox 360 and then boom it's done it

your welcome

Update:

What I have done is deleted my 360 file on my Xbox Series X and let it re download itself when I opend the game Left 4 Dead up because it wont work in game and will come up with the error, however the series X will download it on it's own when you boot up a 360 game.

The bad news is that my Xbox 360 still comes up with the error when Downloading my profile, so something to do with that way of downloading is the problem it seems.