Profile not permitted to play online

Hi

Firstly can you please carry out a console hard reset by pressing the power button on the front of the console for 5-10 seconds once the console has shut down remove the power from the wall outlet for 5 minutes then power everything back up and try again.

If this does not resolve your issue have a quick look on th Xbox Enforcement Web site below and check to make sure you are not subject to any enforcement actions at the moment.

https://enforcement.xbox.com/home

Hi

Firstly can you please carry out a console hard reset by pressing the power button on the front of the console for 5-10 seconds once the console has shut down remove the power from the wall outlet for 5 minutes then power everything back up and try again.

If this does not resolve your issue have a quick look on th Xbox Enforcement Web site below and check to make sure you are not subject to any enforcement actions at the moment.

https://enforcement.xbox.com/home

Thank you.....I will try that.

A gold membership is valid only for the profile it was purchased on/for. The IDs on your console can play games offline, but a Gold subscription is required for all online play (with the exception of 'Guests' in games that permit them).

Hi Ds3master8936,

Thanks for reaching out to the forums. We are sorry to hear about you and your friend not being able to play Titanfall 2 together. I have done some research on EAs support site and I believe I may have found your solution . Please click the following link to be directed to Solved: My solution to Profile not permitted to play online - Answer HQ (ea.com)

my profile isn't permitted to play online for some reason now. i have been on live support for 3 days now and still can't get anything done about it.