"Profile not Allowed Online"?

Discus and support "Profile not Allowed Online"? in XBoX on Consoles to solve the problem; "The current Profile is not allowed to play on Xbox Live" Okay, so I got this when I got Online. I quickly saw that I had forgotten to pay for my Xbox... Discussion in 'XBoX on Consoles' started by MichaelJohannesson, May 4, 2020.

  1. "Profile not Allowed Online"?


    "The current Profile is not allowed to play on Xbox Live"

    Okay, so I got this when I got Online. I quickly saw that I had forgotten to pay for my Xbox Game Pass Ultimate this month, so I thought that was why I got the "not allowed"-popup.
    So I payed for the subscription, the payment went thru and I can see that I have "Xbox Game Pass Ultimate".
    However, when I try to go back Online, I still get the "Profile is not allowed Online". Why is that?
    I've also tried to restart the console with no luck. This is something I remember getting a while back.
    That also when a subscription ended if I remember it correctly. Why is it that I get locked out even after paying?
    Why is this something even happening? How long do I have to wait, if there is a set time I have to wait after paying for Online?

    :)
     
    MichaelJohannesson, May 4, 2020
    #1
  2. MichaelJohannesson Win User

    "Profile not Allowed Online"?

    I tried "1." and 3." pretty much right after writing this. I have now also tried "2.", the Power Cycle-thing. Still no luck. I also tried doing them in the order, still nothing. I've heard that you could have to wait up to 24 hours after paying. (My payment
    went thru about 30-40 min ago). Do I really have to wait about 23 more hours? Why is it that broken? My membership is active, so why can't I get online? It's almost stealing in my opinion.

    I'm sorry, but this is really frustrating. I don't know any other service (PSN, Netflix, etc), where I have to wait a long time for a service after paying for it. Every other service is instant, so why isn't this that?
  3. XBF Chris J Win User

    "Profile not Allowed Online"?

  4. MichaelJohannesson Win User

    "Profile not Allowed Online"?

    Please excuse my double-post.

    It seems that I'm now able to go Online. It just took a while. I've seen that it takes a while if you go thru with the payment on PC, but I did it on the console itself, so it's weird that I had to wait about 2 and a half hours.

    I'm sorry if I seemed angry and all that in my posts, but I hope it's understandable.

    Thanks again!
  5. PalmettoBling Win User

    "Profile not Allowed Online"?

    Sometimes it can take a while for the console to recognize the change in subscription. The steps @XBF Chris J recommended are the best to try. It should come back in time, but removing and re-adding your profile usually seems to kick it in gear.
  6. chilli1327 Win User

    Why do I need to have an online profile when I'm offline?

    First you need an online profile to be able to play multiplayer.

    Also some games, the newer ones, only allow online play.

    But most will allow you to create an offline profile.
Thema:

"Profile not Allowed Online"?

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