Profile Not allowed on Xbox Live.

you may have had a ban, you should have received an email explaining this.

best way to check is log in to the following site

https://enforcement.xbox.com/

Is your Xbox connected to the Internet?

It can take a little while but you can speed things up by running the Xbox Live connection test.

-

Go to settings, system, network settings, select your connection from the list and run the test. Then try playing online.

If you were signed into the account you are currently on and paid for the xbox live service. The most it usually requires is a sign out and back in for it to work in my experience.

There is a red service alert on XBL at the moment, all details on the Xbox Support pages.



Limited

Purchase and Content Usage



‎02‎/‎02‎/‎2018‎ ‎05‎:‎38‎:‎30

Buying items, redeeming codes, or downloading purchases

Affected platforms:



Xbox One



Xbox 360



Xbox on other devices

Affected services:

• 
  Buying downloadable items
  

Latest update:

We believe we have identified the issue causing some members to have problems finding previously-purchased content or purchasing new content. Thanks for your patience as the team works to resolve the issue.