Profile is not allowed access to online gaming

Discus and support Profile is not allowed access to online gaming in XBoX on Consoles to solve the problem; We renewed our subscription for Xbox Live Gold last month (March 2018) and recently came back from holiday and tried to play GTA V and/or CoD online... Discussion in 'XBoX on Consoles' started by SILVERSTUNTWOLF, Apr 1, 2018.

  1. Profile is not allowed access to online gaming


    We renewed our subscription for Xbox Live Gold last month (March 2018) and recently came back from holiday and tried to play GTA V and/or CoD online and it keeps telling us that this Profile is not allowed access to online and then requests that we purchase
    Xbox Live Gold (even though we have it paid up to 2020). We are signed in to Xbox Live and are able to making purchases, we have tried with both accounts in the household and it says the same thing, we have tried unplugging everything and plugging back in
    and still get the same message. We have even checked parental settings which are set to unrestricted. What is going on?!

    :)
     
    SILVERSTUNTWOLF, Apr 1, 2018
    #1
  2. AngryTankk
    AngryTankk Guest
    Cant play MW3

    Hi I am only new to online gaming and I have succesfully set up a Xbox Live Account, but when I go to play MW3 it says that "The profile is not allowed to play online". Do I need to play a certain amount of the campaign to build up enough points or something
    similar to get access to the Multiplayer section. Or is there a setting that restricts me from seeing violent matter. I am confused!!
     
    AngryTankk, Apr 1, 2018
    #2
  3. your profile is not allowed to play online

     
    bibi d amour 26, Apr 1, 2018
    #3
  4. MichaelJohannesson Win User

    "Profile not Allowed Online"?

    I tried "1." and 3." pretty much right after writing this. I have now also tried "2.", the Power Cycle-thing. Still no luck. I also tried doing them in the order, still nothing. I've heard that you could have to wait up to 24 hours after paying. (My payment
    went thru about 30-40 min ago). Do I really have to wait about 23 more hours? Why is it that broken? My membership is active, so why can't I get online? It's almost stealing in my opinion.

    I'm sorry, but this is really frustrating. I don't know any other service (PSN, Netflix, etc), where I have to wait a long time for a service after paying for it. Every other service is instant, so why isn't this that?
  5. XBF Chris J Win User

    "Profile not Allowed Online"?

  6. MichaelJohannesson Win User

    "Profile not Allowed Online"?

    Please excuse my double-post.

    It seems that I'm now able to go Online. It just took a while. I've seen that it takes a while if you go thru with the payment on PC, but I did it on the console itself, so it's weird that I had to wait about 2 and a half hours.

    I'm sorry if I seemed angry and all that in my posts, but I hope it's understandable.

    Thanks again!
  7. PalmettoBling Win User

    "Profile not Allowed Online"?

    Sometimes it can take a while for the console to recognize the change in subscription. The steps @XBF Chris J recommended are the best to try. It should come back in time, but removing and re-adding your profile usually seems to kick it in gear.
  8. Smwutches Win User

    Child Accounts Unable to use Gold Membership on Parent Account

    The Home setting will allow other profiles to access gold in order to play online multiplayer. In order to access gold deals, you would need a paid gold subscription on the account.
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Profile is not allowed access to online gaming

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