Profile is automatically signed out.

My Xbox 360 recognizes there is a game disc in the tray, but when I tell it to "Play Game", the screen turns black and disconnects from Xbox Live. A second or so passes and it reloads the dashboard and signs my profile back in. I have seen the other forum
posts instructing users to delete their profile, clear the system cache three times, restart the unit, and redownload my profile. I've now tried these steps three times, and unfortunately the second involved me deleting my profile and items (Ouch), but to
no avail. Is there anything else I can try before giving up on it completely?

Oh, and it still reads DVD's and CD's just fine, games are the only things that cause this problem.

Thanks.

:)

 

Signed Out automatically

Greetings ToastiestOne6!

Can you please create your own thread and detailing out your situation. Include any error code you are getting and any troubleshooting steps you have tried so far. This allow us to give you the very best support possible. Thank you!

 

Signed Out automatically

Nooch,

If you have no problems signing into Xbox Live and 100% without a doubt know your e-mail and password associated with your Microsoft account, try safely deleting your profile, clearing your system cache 3 times, restarting your console, then re-downloading
your profile. Just follow these detailed steps:



Sign out of your Gamer Tag Profile:

1) Press the Xbox Guide button in the middle of your Xbox controller and Press the Blue X to
Sign Out



Delete Profile:

1) Press the Xbox Guide button in the middle of your Xbox controller

2) Scroll right and go to the Settings tab, and then select System Settings

3) Select Storage

4) Select the device with your profile

5) Select Profiles

6) Select your Gamer Tag

7) Select Delete

8) Select Delete Profile Only



Clear System Cache:

1) Scroll right and go to the Settings tab, and then select System Settings

2) Select Hard Drive

3) Highlight Hard Drive, and press Y (Device Options)

4) Select Clear System Cache and select Yes

5) Repeat steps 2 thru 4 two more times so that your Cache is cleared 3 times

*NOTE* The cache stores such items as game updates, system update installation packages, and gamer pictures of your friends. Clearing the Xbox 360 cache does not remove your Gamertag, content that you have downloaded, game files,
or console software updates.



Turn off your console and start it back up.

Download Profile:

1) Press the Xbox Guide button in the middle of your Xbox 360 controller

2) On the Home tab, select Download Profile

Let us know if this resolves your problem.