Profile Edit Issue

I am having trouble editing my profile, such as trying to change my gamer picture or even change the colour of the dashboard.



Is this just me? Easy fixes?

:)

 

New member here(help needed)

Hi bob welcome to the forums. You've uploaded a profile picture so when someone goes to your profile they'll see that picture. What you need to do is upload an avatar to display in your postbit. So instead of editing your profile picture under edit profile, go to edit avatar instead. Let me know if you have any issues.

 

edit profile ?

Hey Puzzled, sorry to hear about the account issues! Can you please provide some more information? It sounds like you might be on a family pack, is this the case?

 

Hey there zX CaeduS Xz!

Here are some links to support articles to assist with changing the dashboard color and gamerpic on your Xbox One console.

• Check out this
  support article to see how to change dashboard color.
• Check out this
  support article to see how to change your gamerpic on the Xbox One console.

If you try out these steps above and still have questions, please post back and describe what you're experiencing. Hope this helps!

 

Funny how it doesnt work for weeks before i post on here and now that I have it works normally again without crashing. Thanks for the help but I believe the updates were the issue in the end, maybe it was just timing out and taking me back to dashboard.

Thanks again though!

 

Hey again zX CaeduS Xz!

I'm happy to hear both changing your background color and gamerpic is working for you again, that's great news! If you happen to have any other Xbox Support related questions in the future, feel free to ask us. We are here to help!