Problem with xbox live membership

Abeed3-[xboxvenue] · Mar 22, 2017

I bought a 1 month xbox live membership on 12/22/2016. I didn't choose to auto renew. I checked my bank statement and saw that I was charged on 2/16/2017 for a 1 month membership. I used my microsoft reward points to get a membership on that date, and I
definitely didn't choose to auto renew. I was charged again on 3/17/2017. This is ridiculous! Not only was I charged for using my points, I was charged again without my knowledge and without auto renewing! I want my money to be refunded back to me!

:)

weaponx_uk2003 · Mar 22, 2017

Xbox One Live 12 Months ??

MS Store US says

Day One 12-Month Xbox Live Gold Membership - Microsoft Store

Day One 12-Month Xbox Live Gold Membership

For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.

Abfirstr8 · Mar 22, 2017

Xbox live please.

Get 12 Month Xbox Live Gold Membership cheaper | cd key Instant download | CDKeys.com

No ones probably gonna give you free live, just buy it for $30

Mister Mascot · Mar 23, 2017

Hey there Abeed3,

You'll want to contact our chat/phone teams for more help with this. They handle all types of account, billing and refund requests. They'll be best to help you out in this situation.

You can contact Official Xbox Support through either the live chat option (if available) or phone team
HERE.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Capt Harlock 13

I am having problems viewing the overview and uploaded sections on any Youtube channel via the Xbox 360 Youtube app. This only happens when I am using my Xbox Live Gold membership profile. I use any other profile that doesn't have a gold membership, and
I can watch what every channel I want without any problems. Is there a problem with my Xbox Live Gold membership profile or is it the app?

Miss Portia

Can you try recovering your profile? Also, when did you purchase it exactly?

Listed mia 510

Oh no i dont know about ambassadors rules, thats obvious or i wouldn't be a jerk all the time.

Plus i would rather keep it how it is. Knowing about xbox and xbox live and not knowing about ambassador rules.

cwo2015

I fell like ultimo was trying to be funny with that comment. Ah well I'm sure someone will reply with an answer. You could also try support if you have 20 minutes

THEOWENKILLER

Then why try to give advice about it???

Once again though you have failed to show me where i continue to tell people to phone support?????

Its a shame, we just got rid of one person that only came here to cause problems and try to prove people wrong all the time, now we have another.

Problem with xbox live membership