Problems with Xbox One S Menu/Console

Discus and support Problems with Xbox One S Menu/Console in XBoX on Consoles to solve the problem; I have had my console for about 3 or 4 years and there have been no problems like this ever, it won't let me open any games or apps, nor let see whos... Discussion in 'XBoX on Consoles' started by Meanybeany61, Aug 8, 2020.

  1. Meanybeany61
    Meanybeany61 Guest

    Problems with Xbox One S Menu/Console


    I have had my console for about 3 or 4 years and there have been no problems like this ever, it won't let me open any games or apps, nor let see whos in the party. I have tried finding if anyone else has had this problem and they mostly say to soft reset
    the console if I do reset it will anything happen to my games?

    :)
     
    Meanybeany61, Aug 8, 2020
    #1
    1 person likes this.
  2. AusCouger Win User

    The expiry time of 24months Xbox Gamepass Ultimate subscription card

    Mine is all access for xbox one S not Series S, so definitely a code on the card, not a menu on the console, thank you.
  3. XBF Leslie D Win User

    Problems with Xbox One X Menu/Console

    Hi Indiya_au,

    I'm sorry to hear that this is happening. We suggest to bring up the Xbox Startup Troubleshooter by performing the next steps:

    1. Unplug the network cable if you're using a wired network connection.
    2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
    3. Wait 30 seconds, and then plug the power cord back in.
    4. Press and hold the BIND button (located on the left side of the console) and the
      EJECT button (located on the front of the console), and then press the
      Xbox button on the console.
    5. Continue holding the BIND and EJECT buttons for 10-15 seconds.
    6. Listen for two “power-up” tones a couple of seconds apart. You can release the
      BIND and EJECT buttons after the second power-up tone.
    When the console powers up, you will see the Xbox Startup Troubleshooter. Here you will have an option that says
    "Reset this Xbox" since
    the problem might be on the actual OS of the console so we would suggest to perform a
    Soft Factory Reset(while keeping games and apps)
    Before resetting your console make sure of the following:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)



    Once the setup is complete it will ask if we want to keep settings or manual setup let's do
    manual setup.

    Let us know how it goes
  4. Njal the Blue Win User

    Xbox One S menu loading problem

    Are you part of the Xbox Insider Preview program? If so you would need to report via the console. Press and hold the Xbox button on the controller till the what would you like to do? screen comes up and select report a problem.

    You can also try doing a factory reset, keeping all games and apps. Open the guide, go to settings, system, console info, reset console and select the reset keeping all games & apps option
  5. GreenThePyro Win User

    Xbox One S menu loading problem

    Can't open Insider , not even do a factory reset because of connection problems.
  6. Michael20003 Win User

    Bluray image off centre

    Hey there lechine1,

    We're going to need a few more details on this. Are you using an Xbox One console or an Xbox One S console outputting in 4K? If it's an Xbox One S Console, please use this guide to help with troubleshooting.

    Troubleshooting 4K and HDR on Xbox One S

    Let us know!
    I am having the exact same problem also. The troubleshooting guide does not address it at all.
Thema:

Problems with Xbox One S Menu/Console

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