Problems with xbox account transfer

ViewyWharf904 · Feb 8, 2014

Hi

I recently changed from an original xbox 360 elite to the newer version. I followed the procedure of transferring all my details via a separate hard drive and added it to the new xbox. When I tried retrieving my account it would not work at all. My original
account used a yahoo email address, but when I came to retrieve the account, I could only use a microsoft email account! I now cant get to this account at all and cant access any of the downloads that I have. Any help would be much appreciated!

:)

smirnoffski · Feb 8, 2014

Xbox 360 system transfer HELP

So I shared an Xbox 360 console with a sibling and we each had our own profiles. So I purchased a new 360 Slim and wanted to take everything associated with my account on the initial console (profile, achievements, game saves) to the Slim.

I transferred everything on a USB but although my profile and achievements transferred onto the USB and loads on the Slim, no game saves to be found.

What can I do to harvest the game saves from the original console without causing problems to my sibling's account and content on the original system?

xdratx1 · Feb 8, 2014

Will Microsoft Money Transfer to Xbox One?

Yea, a friend of mine transferred his Live account to his xbox one and all his money and points were transferred with him.

MB5656 · Feb 8, 2014

account.live.com/ResetPassword.aspx

put the yahoo account in it and try to reset the password then try to sign in on your xbox

hope that helps

onyxishere · Oct 31, 2018

Changing the password won't help with this issue.

OP - Create a hotmail account and then follow the steps at the link below to change the email associated with your gamertag. That should solve your issue.

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Good luck.

onyxishere

Changing the password won't help with this issue.

OP - Create a hotmail account and then follow the steps at the link below to change the email associated with your gamertag. That should solve your issue.

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Good luck.

MB5656

account.live.com/ResetPassword.aspx

put the yahoo account in it and try to reset the password then try to sign in on your xbox

hope that helps

XKaOsX Snip3r

Try a account transfer to your xbox i had these problem then it worked

DrabbestLearner

There is no way to transfer those 2 types of account
It would be best to get in touch with Xbox support
And explain your problem, but you can not transfer those 2 types of account
A greeting!

maxen

Well that's weird.

You could log into https://billing.microsoft.com and see what it says there, it's possible you have two payment accounts, but honestly the best thing to do would be to hit up Support via phone or chat. They have
the ability to look at your account and would be far better suited to helping you out, they can be proactive in troubleshooting.

Sorry that's not ideal when you've already come to the forums, but that's going to get you the quickest resolution with billing issues.

You can reach out to phone/chat support here:
http://support.xbox.com/contact-us/

(At the bottom you'll be able to select "Chat with MS Support" or the phone option; don't pick the Ambassador option, we're volunteers and cannot see your account details.)

Problems with xbox account transfer