Problems with updating billing info.

I'm fairly new to forums and wasn't 100% sure this was the place for this. I've put a 40$ Microsoft points card on my account and purchased a 12 month Xbox live card but can't seem to add it to my account due to billing problems? Whenever I try to change
billing info I get sent to a screen saying I've found a glitch in the system with no option to continue changing billing info. What can I do to resolve this? I've already added the 40$ Microsoft points card and can't use it.

:)

 

problems with changing my billing info.

hi. i was traing to purshing tekken6 for xbox one. i get a message that i need to change my billing info. go and trying and do it. and where it stands country it stands new york i think. in oter words its the wrong country for me. i live in norway. but
that thing is kinda locked i can't change it all. the other tings to fill in is fine. so would be weary helpful if some of the support team here could log in to my user or fix it with ur users. and change the country to norway. i think that the only thing
that releay **** upp for men.

with this problem. i can't bay any of the xbox360 games. need to go to store and bay em. and they might dont having it.

 

Problem with Renewing Membership

Scratch that, I found it. Let me see if updating the billing info works.

 

For billing issues you would need to contact support directly to speak to billing and they can help you get it sorted. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

 

Can't currently call(no phone line) also tried the link and when I went to contact support it brought me to the "my account" section where I got the same screen saying "Uh oh... that shouldn't have happened.

It appears you've found a glitch in the system."

 

Unfortunately, billing can only be reached via phone.

 

Well that's ridiculous. They don't have a support email that can be contacted? Would make things a lot easier.

 

No. Support no longer has an email.

 

You can always try the chat. Sometimes they can help you.
support.xbox.com/contact-us