Problems with the redeem codes of GoW

Hello guys. I've recieved some time ago in January 4 tokens for GoW. I know i'm contacting a little bit late, but i had the possibility to redeem them only now. The fact is that while redeeming them, I've noticed that 2 of them were giving me a strange
error (the tokens for GoW and GoW 3). So I've decide to contact the support for further assistance. The also verified the tokens and educated me that the tokens were invalid and could not be redeemable. They also told me to post here this messagge to get further
assistance from you guys. Please assist me. Thanks.

:)

 

Received duplicate redeem code for Gears of War 2

Hello,

I purchased GOW 4 and received redemption codes today for all of the past GOW games.

The email I received for GOW 1 and GOW 2 had the same redeem code.

Can you please provide me with the correct redeem code for GOW 2?

 

Gears of War games codes disappeared after reedeming 1st one.

I was gifted Gears of war 4 (xbox one/pc) with the promotion of the xbox 360 GoW games (GoW, GoW 2, GoW3, and GoW Judgement)

I redeemed my code for GoW4 and received the 360 redeem codes through my xbox one notification tab. Upon redeeming GoW (360) and successfully downloading it,, the other redeem codes disappeared. I have my original GoW4 redeem code along with the order number.
This all took place on 11/14/17 after never realizing the 360 codes were sent to my notification box and had been sitting there 5+ months. The original GoW4 code was redeemed on 12/25/16.

 

Hey there DramaticSnake5.

Can you please clarify what error you're receiving when you try to redeem the codes? That will help us best help you out with this issue, thank you!

 

the error that appears to me is 0x80150017

 

Thats easy you must match your account region to your actual region

You must use the region migration tool to correct it under my account and change my region on this website

Also if you don't live in an xbox live region or Germany Japan or china you don't qualify

 

The error code, 80150017, that you're receiving would indicate a regional issue with your account/console. Luckily this issue has a quick fix, check out the steps over on this
error code troubleshooter and give them all a go.

If you're still having trouble redeeming the code you'll need to reach out to Phone/Chat support for assistance with your account region.