problems with the installation of some games with game pass ultimate PC

Would this also hold true for PC version of Game Pass Ultimate? My son already had the Gold Pass on his console. I had just purchased him a Gaming PC and Best Buy suggested the Game Pass Ultimate. I ran into the current problem while trying to install on the PC.

Hi there Nilstorm welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest you try these basic troubleshooting steps!

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

cant install your game on game pass? try these instructions: goto gamepass on pc then find game pass with video then go down and u will see the purchasing orders they are xbox game pass and gamepass ultimate if u want to play ur game then order the ultimate version it unlocks all games complete the order and try to install ur game

Ok that is the problem, you have the console game pass.

In order to have it working on PC you would need either the PC game pass or the ultimate game pass which includes both PC and console game pass

Be aware that, whilst game Pass Ultimate allows you to play Game Pass games on both console and PC, not all games are available on both platforms...some Game Pass games are only on PC, some are only for console.

What game/s are you trying to download?