Problems with support and code

Discus and support Problems with support and code in XBoX Games and Apps to solve the problem; i went into a chat and this is what happened: info: at 16:06:45 The current average wait time is 5 minutes. info: at 16:08:45 The current average... Discussion in 'XBoX Games and Apps' started by Spencer joradan hemming, Oct 20, 2015.

  1. Spencer joradan hemming
    Spencer joradan hemming Guest

    Problems with support and code


    i went into a chat and this is what happened:

    info: at 16:06:45

    The current average wait time is 5 minutes.

    info: at 16:08:45

    The current average wait time is 3 minutes.

    info: at 16:10:45

    The current average wait time is 0 minutes.

    info: at 16:11:21

    Privacy Statement

    You are now chatting with 'Chona B.'

    Chona B.: at 16:11:27

    Thank you for contacting Xbox Customer Support. My name is Chona.

    Chona B.: at 16:11:27

    May I know who am I chatting with today? Also, for callback purposes in case we get disconnected, may I please have your best contact number?

    spencer: at 16:12:12

    My name is spencer and i am just wondering when i can redeem my code for halo 5 that i got with halo LCE

    spencer: at 16:13:10

    and i don't have a number available for you to call

    Chona B.: at 16:18:20

    Hi Spencer! Nice to meet you! Hope you are doing fine today. May I please have the code for me to check and verify?

    spencer: at 16:18:47

    XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

    Chona B.: at 16:20:01

    Got it! Thanks Spencer. One moment pleaes.

    Chona B.: at 16:20:04

    *please

    and then the chat closed

    what is going on?

    :)
     
    Spencer joradan hemming, Oct 20, 2015
    #1
  2. MAYH3M111
    MAYH3M111 Guest
    problems with support....

    So I finally got to talk to a member of the support team, but he left as I was following his instructions. He told me to hard reset my xbox one 15 times, which i did, but now i have no clue what to do. anybody have any suggestions what to do next?
     
    MAYH3M111, Oct 20, 2015
    #2
  3. Hordie
    Hordie Guest
    problems with support....

    What was your issue to begin with?
     
    Hordie, Oct 20, 2015
    #3
  4. Eden0032
    Eden0032 Guest

    Problems with support and code

    Hi there!

    Sometimes, chats can disconnect (possibly due to internet issues), or may have been accidentally ended by either party.

    Glad to hear that your issue is now all sorted.

    Happy gaming!

    -
     
    Eden0032, Oct 21, 2015
    #4
  5. Eden0032 Win User

    Problems with support and code

    Hi there!

    Sometimes, chats can disconnect (possibly due to internet issues), or may have been accidentally ended by either party.

    Glad to hear that your issue is now all sorted.

    Happy gaming!

    -
  6. Hordie Win User

    problems with support....

    What was your issue to begin with?
  7. XBF Leslie D Win User

    Support problem

    Hi DevilDelicous,

    I would recommend for you to contact Live Support so they can assist in checking why the repair information hasn't been sent out

    The best way to reach Live Support would be here: https://support.xbox.com/en-US/contact-us#0

    It's going to ask if you want help from the virtual agent select no thanks, pick the category(Games) and just pick a contact method
    (request a call from support or Chat is faster).
  8. Gr8awsomness Win User

    Windows 10 apps and Xbox cannot log in

    I have the same problem.

    Error Code: 0x8004883C doesn't exist at all on support or error code search.
  9. ForzaDrift Girl Win User

    Change gamertag for free

    That code is for support f you get disconnected from the support chat then tey know what the problem is
Thema:

Problems with support and code

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