Problems with Remote play with Razer Kishi Xbox controller on Samsung S10

Discus and support Problems with Remote play with Razer Kishi Xbox controller on Samsung S10 in XBoX Games and Apps to solve the problem; Here's my issue. The Kishi and my phone with the Xbox App worked great earlier in July, but after I got back from a bunch of vacation, it seems that... Discussion in 'XBoX Games and Apps' started by The80sMcLovin, Aug 22, 2021.

  1. Problems with Remote play with Razer Kishi Xbox controller on Samsung S10


    Here's my issue. The Kishi and my phone with the Xbox App worked great earlier in July, but after I got back from a bunch of vacation, it seems that the controller doesn't respond the way it should.

    I'm remote playing, and press the Xbox button. Instead of opening the menu in the remote xbox console, my phone now opens my Xbox Game Pass app. Seems also some of the buttons don't work as intended.

    Anyone have some insight as to why this is happening?

    :)
     
    The80sMcLovin, Aug 22, 2021
    #1
  2. Jesse E' Win User

    Problems with Remote play with Razer Kishi Xbox controller on Samsung S10

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Please see a well detailed guide on how to troubleshoot the Xbox Wireless Controller here https://support.xbox.com/en-US/help/hardware-ne...

    If that doesn't help with the issue, you will need to send the device to Microsoft for a service repair/replacement. You can see how to do that here https://support.xbox.com/en-US/help/hardware-ne...

    If the controller is still under warranty, the repair/replacement is free. If the warranty has expired, it will cost you a fee depending on the type of controller you own. You can check out Microsoft's out of warranty service cost here https://support.xbox.com/en-US/help/hardware-ne...

    Hope this helps!
  3. ManticCash23606 Win User

    Help! Controller won’t connect to phone

    I have a Samsung S10 and I got it on memorial day and I want to know how to connect the xbox one controller do my S10
  4. 6dbe1eb6-2cda-44bb-b Win User

    xCloud - Xbox One Controller sticks and D-pad do not work when paired on Android Phone (Pixel 2 XL)

    I have the same issue with my Pixel 3. Happens with both a bluetooth, fully updated Xbox controller as well as a Razer Kishi with updated firmware. Clearly not an issue with controller but with the phone or with Game Pass.
  5. SadisticPuppet Win User

    Remote play on new phone not working

    I'm using an android. Samsung s23+. My old phone was a Samsung s10+ and that one works great for remote play still. I've tried uninstalling and reinstalling console is still set to sleep mode. No error codes. I noticed when I setup the Xbox in the Xbox app on my phone it test my settings and says I'm good to go but I click remote play on this device and it just spins forever and ever.
  6. JaniceD15 Win User

    Xbox App on Andriod- Party Chat Not Working

    There's been an update for the Xbox App as of Feb. 3, 2020 but party chat still has the same problem for me. I'm using it on the Samsung galaxy S10. If its working for anyone else with an S10 please post.
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Problems with Remote play with Razer Kishi Xbox controller on Samsung S10

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