Problems with region

Xarmander · Apr 22, 2016

Hello,

Just recently I bought and xbox one and when i was starting it, I was asked to choose the language that I wanted to configure. I'm from Spain but I like to play the games in English. To my surprise, if you want your games in english you have to be in an
English region (I don't get to understand why it has to be that way). Now I found that some games that I had bought in the 360 aren't avaliable because of the region. I transfered back the region to Spain. But now I'm finding some other problems.

Sometimes I'm navigating through the xbox website and it changes the region from es-ES to en-GB. And show me the prices of Gold Subscriptions in pounds.

The other thing that I have a problem with is that I can get the free games of xbox one using games with gold offer, but I can't get for free the xbox 360 game (In this case, it's Saints Row IV). It's not a question about the game (I already own it in PC)
but a question that... I'll never be able to get 360 free games because of my initial mistake?

How many time is needed to change completely the region of my account?

Thanks

:)

robteix-78D2E409-417C-4378-87F5-236F5EC33BDC · Apr 22, 2016

Problems with region transfer

I've transferred my account from the United States to Brazil on 30 Dec 2013. I then received an email confirmation stating --

This mail is confirmation that you successfully switched your XBOX Live account from United States to Brazil .
Click to expand...

I didn't really pay much attention since then. But today I wanted to make a purchase and went to add a new payment option and that's when I noticed that the marketplace seems to still be in the United States.

It looks as though my account is still in the US xbox live. Trying to transfer again now gives me this error message --

There’s a problem completing your move right now. Please check the
Region Change Support Page to make sure it will work for you, and try again later.
Click to expand...

Digging thru the website, I finally find something weird(er) in my Microsoft account billing details: it now has a small drop box with two options--US - Personal Account and BR - Personal Account--the BR one has my correct current information while the US
has my old details. I tried to delete the US one but I could not find anywhere to do that.

Ideas?

ngocphi · Apr 22, 2016

I can't download Dungeon Siege 3

That's why they tell you to match your physical region with your actual region to avoid problems because it's what causes 99% of the problems

Xarmander · Apr 22, 2016

I wanted to edit the post but i couldn't.

I posted it here because i CAN'T post it in the spanish thread. Another region problem AGAIN.

Thank you for your patience.

Mr Boozyhead · Apr 22, 2016

support.xbox.com/.../change-xbox-live-country-region

Xarmander · Apr 22, 2016

Noob question. I can answer myself for future references.

I needed to introduce my debit card in order to do the free purchase. I didn't know that.

So, it wasn't a problem with the region

Thank you and sorry for the bother...

Xarmander · Oct 31, 2018

Mr Boozyhead, I already visited the page and it wasn't a lot of help. Thank you nevertheless.

HassanB

Hello,

The account migration will let you migrate to any region as there are a lot more Microsoft services that are in many different countries. You'd need to do some checking to find out if your country/region is a LIVE enabled region by looking at the list of countries
here.

Unfortunately, now that you've changed your region to an unsupported LIVE region you'd need to wait 3 months before you're able to change regions back. There's unfortunately no way to speed this process up.

heinz413533

I want to move back to Hong Kong S.A.R. ;(

An Xbox Gamer

sorry but there is no way that you can play a USA region game on a PAL console

mikeymoose2788

but all the games sold in indonesia are all in NTSC, well most of them…

so i can play it as long as it's NTSC? there's no regional encryption or anything on the console or the games?

Turv3y

Right, Content is region specific and your IP is a digital footprint of where you live so no matter if you lie about where you are at or not you will not be able to download region specific content at all because xbox live is not supported in your region
hence there will not be any content for your region. A quick google search shows many petitions to get xbox live in Israel you could sign one of those and hopefully in the near future you will be able to have xbox live in your country.

Problems with region