problems with redeeming minecoins on the microsoft store app on pc

Aidenshea · Oct 30, 2023

i redeemed a 330 minecoin giftcard on the microsoft store app that i got from microsoft rewards but it didn't give me any minecoins and this sucks because i spent a long time saving up the needed points to get it (it was 2500 points),what can i do about this? (this was on pc btw)

:)

kyle_m4496

Hi Aidenshea. My name is Kyle and I'm an independent advisor.

Does this gift card show as redeemed in your account's order history? Check here: https://account.microsoft.com/billing/orders

Thanks,
Kyle

kyle_m4496

If it's not appearing on your phone either, I'd recommend contacting Xbox Support for further assistance: https://support.xbox.com/contact-us

Thanks,
Kyle

kyle_m4496

Thanks for confirming. Have you tried restarting your PC and ensuring it has the latest updates?

Additionally, if you have another device running Minecraft, please sign in on that device to see if your Minecoins appear there.

Thanks,
Kyle

Aidenshea

I haven’t tried restarting my pc but I will do that tomorrow but I have checked my minecoins on my phone and it hasn’t changed

Aidenshea

Yes, the gift card shows up in my accounts order history

problems with redeeming minecoins on the microsoft store app on pc