Problems with payments

Discus and support Problems with payments in XBoX Games and Apps to solve the problem; Hey a friend of me got a Problem today. He bought three Games with the wintersale but just can play one of them. He installed them all but when he want... Discussion in 'XBoX Games and Apps' started by PandoraAura7850, Dec 29, 2017.

  1. Problems with payments


    Hey a friend of me got a Problem today. He bought three Games with the wintersale but just can play one of them. He installed them all but when he want to open one of the Others games comes the message that He did Not own this game. Its a real Problem He
    Just wasted 80€ and we dont know what we can so against this.

    Pleased Help

    :)
     
    PandoraAura7850, Dec 29, 2017
    #1
  2. Daft Badger
    Daft Badger Guest
    Problems with payments

    If you don't have access to a console with the beta on then there's nothing you can do until the updated dash is made public i'm afraid.
     
    Daft Badger, Dec 29, 2017
    #2
  3. Rarutufi
    Rarutufi Guest
    Problems with payment

    I went there, and the site said that I could ask here. I will try other options.
     
    Rarutufi, Dec 29, 2017
    #3
  4. CrazY1985
    CrazY1985 Guest

    Problems with payments

    try clearing the cache of the console by holding down the power button in your console for 10 seconds.

    Retry afterwards.
     
    CrazY1985, Dec 29, 2017
    #4
  5. onyxishere Win User

    payment problems

    Call up support and speak with billing to have them help you remove the card.
  6. Obeseolini Win User

    Payment Problem

    Yeah, gotta call microsoft tomorrow. Bought a 3 month prepaid from gamestop today and it won't even let me use that!
  7. SGSRTcameron Win User

    Payment Problem

    Hi, your best bet would be to call 1-800-4-my-xbox and they should be able to assist on there end.

    -
  8. onyxishere Win User

    payment problem

  9. Mister Gwyther Win User

    Payment Problem

    Hey there Charity! I understand you are having some trouble purchasing this promotion. Can you visit our Payment Method guide (forums.xbox.com/.../153161.aspx)
    and ensure your PayPal account meets the criteria for use with Xbox LIVE? Also, can you please try another payment method to see if that works? Let us know if that helps!

    PS - I'm going to move this over to our 06 - Purchasing/Downloading forum for better assistance. Thanks!
Thema:

Problems with payments

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