Problems with notifications

CFA x Hawk · Jan 25, 2016

Hey,

I´m having problems with my notifications. I think it startet when the new dashboard released, but i´m not a 100% sure. When I start my console, my notifications work quite well. But than after a while my notifications just stop working. I just recognize
it because no friends show online anymore or i get a message which only shows up on my smartglass app. It´s the same with games. In the beginning i sometimes get achievement notifications, later on they don´t pop up any more. They are unlocking but don´t show
up. Also invites for parties and games won´t work. That´s the part where it becomes really annoying.

I tried all common solutions. Power Cycle, deleting and reinstalling my profile, factory reset of the console. My Nat-Type is open and my privacy settings are the adult ones.

Does any of you guys have the same problem? Do you have any idea how to fix it or is it on MS side?

Pls help!

(And sorry for my english )

:)

Hordie · Jan 25, 2016

Problems with notifications

If you've done factory reset and the problem persists with other profiles, then yes it could be your console. That would be a really odd issue. There is an update coming out (if it's not out already), maybe wait for that. Do you have a friend with an Xbox
One? Perhaps see if you get notifications on that? If you do, then yes it may be your console. I would request going to myservice.xbox.com and requesting a service on your console.

CFA x Hawk · Jan 25, 2016

Problems with notifications

I have them enabled, of course I had another profile on the console, but i experienced the same issues. Is it possible that this problem with my console?

Hordie · Jan 26, 2016

Hi CFA.

I replied to your other post here. Follow that thread for more help

CFA x Hawk

Edit: It has to be something with the current build. I enabled my smartglass app to notify me when someone goes online or i get a message. And it works without any problem. I receive every single message and it notificates me about all my friends, even the
ones that are often NOT shown on my xbox.

CFA x Hawk

I tried all suggestest steps, including factory resetting my console. It´s not like i don´t get any notifcation at all. When i turn it on, i´ll get notifications for a short ammount of time. After that time, i don´t get any notification any longer. It just
stops working. Sometimes there are a few notifications popping up like random. But anyway i miss out on the most. Yesterday I spoke to someone from the preview team, they said it may be a problem with the current build, because they got feedback from several
people experiencing this issues...

CFA x Hawk

I tried this already several times and it did not work at all. :-(

Hordie

Hi CFA x Bash,

Can you verify you have notifications enabled in your settings? Go to Settings, All Settings, Preferences, and check everything you want to see. Can you make another profile to test with? That will tell you if it's console related or account related.

Hope this helps

xVaGuEx impact

Yeah, a bunch of my friends had the same problem...xbox was supposedly hacked and the hackers didn't manage to take credit cards, they DID really mess up the Live functions...

Problems with notifications