Problems with Netflix app (Xbox 360)

Gaybels · May 8, 2014

I'm having trouble using Netflix. I tried loading a title and I was given the message that said something like "Cannot load this title right now, choose a different title or try again later. So I choose a different title, it will load to about 10% and then
freeze my Xbox.

It happened to me about 4 times last night and twice tonight. I tried deleting Netflix and reinstalling, but it did not help. What should I do?

:)

xbox360italy · May 8, 2014

Constant disonnects only when video streaming

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Lukesin200 · May 8, 2014

Problems with Netflix app

I have been trying to watch Netflix on my Xbox 360. It says Netflix needs an update, but when I try to download it I am logged out of Xbox live and it won't download.

onyxishere · May 9, 2014

Try clearing your console's cache to see if that helps.

support.xbox.com/.../clear-system-cache

Gaybels · May 9, 2014

Sadly, this did not help. :/ Any other suggestions?

onyxishere · May 10, 2014

Ok, have you changed your DNS on the console to get Netflix titles from another country?

If not, then try deleting the app, clearing the cache, restart your console and then download the app again.

Gaybels · Nov 1, 2018

It works fine now! Tried out a couple different titles with no problems. Thank you for the help!

CyKoBiOhAzArD

This can happen if the Netflix credentials stored on the Xbox 360 console
are corrupted or if there's a problem with your Netflix account. In the Xbox 360 Dashboard,
go to settings, and then select System. Select Storage. ... Select Netflix and run the setup process

Or

Go to apps, select My Apps, and then select Netflix. Browse or search the Netflix library
or your queue

Hope that helps.

PURDY420

I found a temporary fix if you have a 360 and an extra HDMI chord plug the xbox 360 HDMI into the xbox one

And then use the Netflix app on the 360

Go to your xbox one and instead of snapping the "Netflix" app snap the TV app

And voila

Matcieou7th

This can happen if the Netflix credentials stored on the Xbox 360 console
are corrupted or if there's a problem with your Netflix account. In the Xbox 360 Dashboard,
go to settings, and then select System. Select Storage. ... Select Netflix and run the setup process

Or

Go to apps, select My Apps, and then select Netflix. Browse or search the Netflix library
or your queue

Hope that helps.

None of that worked.

I never had Netflix installed on my XBOX360. Did Netflix support get removed from XBOX360 because the console is too old and obsolete?

I cannot find Netflix in Settings - System - Storage.

Netflix does not appear in My Apps, nor Search.

onyxishere

Ok, have you changed your DNS on the console to get Netflix titles from another country?

If not, then try deleting the app, clearing the cache, restart your console and then download the app again.

onyxishere

Try clearing your console's cache to see if that helps.

support.xbox.com/.../clear-system-cache

Problems with Netflix app (Xbox 360)