Problems with MSFS 2020 Captainsim 777-300er addon

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Check that the product appears as purchased in your order history via the link below.

https://account.microsoft.com/billing/orders/

- If it appears, request a refund via the link below.

https://support.xbox.com/en-us/help/subscriptio...

*Thank you in advance for contacting, hope this can help you.

Así es, el Boeing 777-300ER cuenta con las siguientes Liveries:

- Captain Sim House 2021

- British Airways

- American Airlines

- Qatar

- Emirates

- Japan Airlines

- Air Canada

- Air France

- Air New Zeland

- KLM

- Lufthansa

- United Airlines

Saludos.

Let's try this IP and cache cleanup, please

Type CMD in the search bar;
Right-click on the Command Prompt option;
Click on the Run as Administrator option;
From the Command Prompt screen, execute the commands described below, pressing Enter at the end of each line:
ipconfig /release <Enter>
ipconfig /renew <Enter>
ipconfig /flushdns <Enter>
ipconfig /registerdns <Enter>
nbtstat -rr <Enter>
netsh int ip reset all <Enter>
netsh winsock reset <Enter>
These commands are for resetting IP configuration and network-related caches that may be stored on your computer.

1.On the desktop, press the Windows + R keys simultaneously to open Run;
2. At run type cleanmgr and click OK to open Disk Cleanup;
3. In the Disk Cleanup window, select the C: drive (if asked) and click OK;
4. In the Disk Cleanup for Windows 10 window, select the checkboxes for the files shown and click Cleanup System Files.
5. After cleaning, check the checkboxes that are not checked again and click OK>Delete Files.

Select Start > Settings > Apps > Apps & Features. Apps and Features in Settings.
Select the application you want to fix.
Select the Advanced Options link under the application name (some applications do not have this option). On the page that opens, select Repair if available.
Once the Reset is done, you will see a check sign next to the Reset button. And restart the PC

If the problem still continues, I advise you to reinstall the game.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

umngg, Could you explain better what would be your doubt about the printscreen?

I'll be waiting

好！
我的名字是 Dérek，我是一名獨立的平台顧問，我很感激有機會幫助 。

umngg，您能否更好地解釋一下您對打印屏幕的疑問？

我會等

exactly what youexactly what you seeas you see,As you can see, I bought a 777-300er,The current situation isThe current situation is a spoiler animationThe current situation is that the spoiler animation is not workingThe current situation is that the spoiler animation doesn't work and the game crashes