Problems with Microsoft Solitaire Collection

Yes it is! For months I've been having problems with Microsoft Solitaire Collection (MSC), and I'm not the only one either with the same issues.

My problem seems to occur whenever I complete a horizontal layer in Pyramid, or a stack in Spider or one of the peaks in Tripeaks ?whenever a popup appears with points. This is usually the trigger to a) stop the game and restart automatically, often with a
previous game or a scrambled playing field, b) to get a black screen & the game hangs, or c) to crash MSC altogether so one has to restart MSC and get through those annoying commercials again...

Funny thing is when the game crashes in Pyramid for example when a popup with points is displayed and I restart MSC and reach that particular point again I get that popup and the game continues, as it should be. But if I play a few other games the same problem
occurs again. It is as if MSC buffers game data and after 3 games or so it crashes. This could explain why I get a scrambled playing field of previous games when a game crashes, and restarts with that meshed up field. PS if I could upload a brief video I made
(size 15mb) you would see immediately what I mean...

Don't know what other people experience but to me it is related to the graphic card, because a couple of days ago I was playing Pyramid (single game, not the Daily Challenges or World Tour Event), and the game started to sputter whenever I completed a horizontal
layer. Yet I could continue playing. But with the next layer the game hung for a sec again and I could play on, only to receive a notification in my Systray that MSC was denied access to my graphic card. First time ever I receive an error message like that.
(no errors found when I do a dxdiag.exe scan)

If it helps I can describe another example, this time with Spider, although what I'm trying to explain happens with other games too...

Lets start at the point where I get a bonus point popup, my screen goes black, the game doesn't completely crash so when I click on the screen I can select the next card, but when I click it or drag another card my screen goes black again. I can continue playing,
although with every move I make the game goes from a normal playing field to black, and that with every move! All caused by, or after that popup.

I've been having these issues for months now and came to this forum with a dozen posts, yet no one seems te help or know what is going on...

:)

 

Microsoft Solitaire Collection

I was having problems with Microsoft Solitaire Collection so I uninstalled it and reinstalled, as what was suggested. It says that I own the collection but it is nowhere on my computer, any suggestions?

 

Problems with Microsoft Solitaire Collection

I am running Microsoft Solitaire Collection on a Surface Pro 3 under Windows 10. It has been running perfectly but has recently started behaving erratically. The program loads, briefly display the Solitaire 'flash' screen and then reverts to the desktop.

No error messages. I have deleted and re-installed the App to no avail.

Any suggestions?