Problems with latest app updates

suziety3 · Apr 21, 2017

There's been a new update for blu ray and video and tv app in the last couple of weeks but I just can't install them. When ever they start installing it cuts out all my internet so then goes offline and obviously it stops. But when i say all the internet
I mean all the devices in my house stop working. I've tried uninstalling and reinstalling the apps only that won't work. There's no system update pending etc. Any ideas any one? Please

:)

TheWalkinDude 6 · Apr 21, 2017

Windows 10 Update and Xbox App

Looking for group doesn't work anymore. App crashes periodically. Problems occur after the latest windows update.

AMD-unimpressed · Apr 21, 2017

utube app

I too have experienced frequent freezing problems since the latest update and uninstalled the app. seems to be a lot better after redownloading the app.

antjones · Apr 26, 2017

This. Exactly freaking this. I'm also having this problem and have been for a month. It keeps knocking my wifi out every 30 seconds because it keeps trying and failing to not only install/update the blu ray up but the films & tv app also. I havent been
able to use my xbox for anything for ages because a) it wont play any disc game or film, and b) it keeps disconnecting from the internet all the damn time. Awful, it's rendered my xbox useless. Error code 0x80d0000a although this turns up with nothing when
I enter it into the error help page.

antjones

This. Exactly freaking this. I'm also having this problem and have been for a month. It keeps knocking my wifi out every 30 seconds because it keeps trying and failing to not only install/update the blu ray up but the films & tv app also. I havent been
able to use my xbox for anything for ages because a) it wont play any disc game or film, and b) it keeps disconnecting from the internet all the damn time. Awful, it's rendered my xbox useless. Error code 0x80d0000a although this turns up with nothing when
I enter it into the error help page.

AMD-unimpressed

I too have experienced frequent freezing problems since the latest update and uninstalled the app. seems to be a lot better after redownloading the app.

kackle92

This problem got solved today by the latest Xbox App update for PC.

Now the profile gets signed in as normal.

XBF - Amory

Hello there, and thanks for being an Xbox Insider on PC! Can you confirm for me that you have the latest updates to the Insiders' version of the Xbox App installed? As in, when you go to the Microsoft Store, there's no additional updates pending for the Xbox app after the beginning of this month?

So you're aware, this is a known issue that was being investigated in the preview versions of the Xbox app, and the latest updates to the Xbox app for Insiders included some fixes for the problem. If you have the latest updates, and you are still experiencing this problem, it is crucial that as an Insider you submit a bug report through the Xbox app so that our teams can continue to investigate and fix the problem.

To submit a bug report from the Xbox app:

Select your profile icon
Select Feedback
Select Report a Problem in the prompt that appears
Complete the report in the Feedback Hub app when it's pulled up

Thanks again for helping us help the community!

BroHammersley

Hey everyone,

This issue should be resolved in the latest version of the Xbox app. For most the Xbox app should have updated automatically. Please let us know if you're still seeing this on the latest build and submit feedback by using the Report a problem feature in
the app.

Thanks!

~Hammer

Problems with latest app updates