Problems with installation of a game from a disc.

Sad to hear about your game disc. Just to answer your question, you can refer to this website link if you're interested in getting your game disc replaced.

support.xbox.com/.../disc-replacement-program

Hi, are you trying to install the disc like you would a normal game? this will cause the problem

What you should do is put the disc in the drive, close it, load it up and install from the main menu on the disk, not installing from the dashboard

(Apologies if you've done this and have the problem)

You do not need to pre-load disc data over The Internet. The point of a disc is to ship the bits for the game to you on a piece of media.

The problems that Xbox One has with installation of disc-based titles have nothing to do with the disc being slow, they have to do with Xbox One trying to both install patches at the same time it's installing data from disc. To speed-up disc installs, disconnect
the Xbox One console from The Internet first. That way, the disc install will run as per normal (15-20MB/sec transfer rate from disc to HDD). Once that's complete, connect to The Internet and let the game update.

MS is working on the disc install problem. There was a recent survey in the preview app asking us to install a disc-based title and rate the installation process. I tested it using Forza 5 and it still took over two hours to install Forza 5, so it's not
fixed yet.

Hi,

do you have this problem when installing from disc ?

If yes do the following:

You sure will be asked to install an update. Say "No" while you are installing from disc. Afterwards start the game and then you can install the update without any conflict.

instead of playing the game press x before you select play game. Then on disc details install the game if it installs there shouldn't be a problem with the disc. if it can't install the disc has a problem and you will need to buy a new disc.