Problems with high latency

Discus and support Problems with high latency in XBoX on Consoles to solve the problem; Hello, I live in Australia and I just bought brand new xbox one s and since the purchase I have been having problems with high latency. I've tried... Discussion in 'XBoX on Consoles' started by BERNARDOCS BR, Mar 30, 2017.

  1. BERNARDOCS BR
    BERNARDOCS BR Guest

    Problems with high latency


    Hello, I live in Australia and I just bought brand new xbox one s and since the purchase I have been having problems with high latency. I've tried every single step in order to decrease the ping. Reset the xbox, use hard wire, reboot the router multiple
    times and even go to a friends house to test if the problem was the router. my ping gets constant 260ms, this is unacceptable to online games. I've also did a test on how much was the latency from the xbox to the router and it was only 10ms which I conclude
    2 things: either microsoft's servers are bad at the moment or there is a hardware problem with the xbox. If someone from xbox support (or someone who has passed to this problem) could help me I would be grateful

    :)
     
    BERNARDOCS BR, Mar 30, 2017
    #1
  2. Levy-C9F692ED-316A-4D57-A708-C80145C9B9DB
    Levy-C9F692ED-316A-4D57-A708-C80145C9B9DB Guest
    High latency problems

    In October/ November I had high latency problems only on my Xbox One (every other device in my house was fine to game on.) Come December the high latency problem went away, now its doing again, and it started up about last week. Anyone know what the problem
    could be? It's 100% not my ISP because they came out and looked at everything and my connection is fine.
     
    Levy-C9F692ED-316A-4D57-A708-C80145C9B9DB, Mar 30, 2017
    #2
  3. Daft Badger
    Daft Badger Guest
    High latency problems

    If you are using the speedtest on the xbox one then don't worry about it.The speedtast on the console isn't very reliable.
     
    Daft Badger, Mar 30, 2017
    #3
  4. Daft Badger Win User

    High latency problems

    If you are using the speedtest on the xbox one then don't worry about it.The speedtast on the console isn't very reliable.
  5. MisterFizzle Win User

    Connection Problems - High Latency?

    Hey there Texcellent,

    Sorry to hear you're having some slow performance issues.

    Rogue has some good suggestions for you.

    I would also definitely check out our
    Lag Troubleshooter     and try the steps suggested there.

    Please let us know how that goes.
  6. Rouge Baron Win User

    Connection Problems - High Latency?

    Looks like your numbers are good. What do you mean by ping/jitter creeps up to 30/10ms range? A jitter of 3ms is not bad at all.

    Have you tried switching between Best and Normal in preferences when searching for a game? It helps me a lot.

    Try speedtest.net for a speedtest and pingtest. Select a server that is at least 500 miles from you.

    Also, you can try www.dslreports.net. They have a smoke ping test that pings you over a period of 24 hours from three different servers. That will tell you how good your connection is over a period of time. Look for anomalies.

    Also, do not access any bandwidth hogging apps like youtube when you are playing.

    Check all the processes and services in your computer. Shutdown processes that are not required.

    Also, try the following in different command prompts:

    ping -t www.google.com

    ping -t 192.168.1.1 or 192.168.1.254 or whatever IP your router is assigned.

    You can also try a "tracert www.google.com" and then do a ping -t to the various IPs in the hop. If there is any trouble in your network map, it should tell you.
  7. iProd Cows Win User

    High latency

    Then why every game do i get red dot and lag all over the place no one else seems to get this issue?
  8. taidara Win User

    High Latency

    More importantly; What country do you live in?
Thema:

Problems with high latency

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