Problems with games

Last night i bought two games (Master chief and SOM )and ihave problems at the moment of the instalation,im trying but the game send me a mistake and my xbox set me that my conection is working well ,but th eproblem is yours . What can i do?

:)

 

Problems with games

Hey there BiggTrundelow!

When you redeemed the code was there another Xbox Live profile signed in or just yours? If it was only, yours, give your Xbox One a full power cycle by holding down the power button for 8-10 seconds. If you're still having troubles after that let us know.

 

Probleme with game

Bonjour,

j'ai récemment acheté une Xbox one s édition Minecraft. J'ai donc eu avec la console des code de téléchargement pour avoir Minecraft et un pack de skins. Quand j'ai démarré la console, j'ai me suis connecté avec mon compte, puis , j'ai connecté celui de mon
frère. J'ai ensuite rentrée le code de téléchargement pour avoir Minecraft ,mais, j'étais connecté sous le compte de mon frère. Celui ci ne joue pas au jeux et n'est pas souvent mon domicile, je ne peux pas y jouer puisque du point de vu de la console, c'est
mon frère qui l'a acheté. Comment faire en sorte qu'il transferts le jeux sur mon compte ?

Hello, I recently bought an edition of Xbox Minecraft. So I had the console of the download code to have Minecraft and a pack of skins. When I started the console, I was logged in with my account, and then I connected my brother's. I received the download
code for the Minecraft, but, I was logged in under my brother's account. This one does not play games and is not often at my home, I can not play with the point of view of the console, it's my brother who bought. How to make transfers on my accounts

 

What error codes are you getting ?

You do have enough hard drive space ?

 

cant have videogames without problems, that would make things too easy