Problems with downloading a jigsaw

Discus and support Problems with downloading a jigsaw in XBoX Games and Apps to solve the problem; Hi, I have problems with downloading my new jigsaw puzzles. I have bought them and click download them will the program freeze and the download will... Discussion in 'XBoX Games and Apps' started by ThitherChaff30, Dec 20, 2017.

  1. Problems with downloading a jigsaw


    Hi,

    I have problems with downloading my new jigsaw puzzles. I have bought them and click download them will the program freeze and the download will not progress.

    What can i do for solving this problem.

    sincerly and merry Christmas from

    Inger Engeland

    :)
     
    ThitherChaff30, Dec 20, 2017
    #1
  2. I keep getting problems trying to download Daily Challenge Data. Error 016000

    I frequently have problems downloading Daily Challenge Data on my Microsoft jigsaw. I am quoted error 016000.

    Please advise
     
    UnderhungWand21, Dec 20, 2017
    #2
  3. Unable to play game

    For some reason my Daily Challenge on Microsoft Jigsaw is not downloading and has not done so since the beginning of December. I also play the daily challenges on Sudoku, Mahjong and Solitaire without any problems so don't understand the problem with jigsaw.
    In the past I have had problems with jigsaw but has usually righted itself after a couple of days but this time the problem has endured so far for 16 days. Your help in the matter would be appreciated so that I can complete the challenges before the end of
    the month.

    Lesley Rufus

    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
     
    TalkiestDog57, Dec 20, 2017
    #3
  4. PodiatricMass23 Win User

    Microsoft Jigsaw

    I have similar problem. I couldn't download any additional jigsaws. Downloading goes to 1% and stops.
  5. GrandmotherOwl Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.

    You're a genius.Works for me.

    Thank you
    Tried this. Didn't work. Any other suggestions for the same problem? Microsoft Jigsaw was already turned on in my apps. I turned it off, then back on & still didn't help.
  6. WhatisanXbox35 Win User

    Microsoft Jigsaw Puzzle

    I also have the same problem, and I have checked all the suggested fixes :-

    - Rebooted PC many times

    - All software updated to latest checked every day

    - uninstalled and reinstalled Jigsaw several times

    - Windows firewall ticked for jigsaw

    - 140Gb disk free space

    The fact that solitaire games all download with no problems suggests it is Microsoft Jigsaw that is the problem not my system

    A solution would be appreciated
  7. xmadmike1978 Win User

    download failure

    Some challenges using jigsaw not in your collections get stuck at "downloading" as well.... about 2 weeks problem...
  8. HauntingGolf53 Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
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Problems with downloading a jigsaw

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