Problems with cloud saves

ThinnestDragon3 · Jan 28, 2022

While playing a game on my computer offline, I went back to the online mode and I'm assuming the game synced this empty offline save with the cloud. On both my Xbox and computer, my save progress has been overwritten by a completely blank game save with no progress. Is there any way I can access the previous cloud save, or has the new one permanently overwritten the old one?

:)

Mister Mascot

Hey there Ethosnavi,

Sorry to hear about the issue with using cloud saves through Backward Compatibility. Let's have you try these steps to clear the Xbox 360 cache on the Xbox One and see if it helps.

Scroll left on the Home screen to open the guide.

Select Settings.
Select All settings.
Select System and then select Storage.
Select Clear local Xbox 360 storage.
Select Yes and restart the console.

Let us know how it goes!

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HERE for the best info.

toha516

So I did what you said, it doesn't help( Whell, when my xbox offline it's ok with new save, but when I turn on the internet it begining sync and again my game have broken old save. When its sync, it doesn't ask me anything, its just sync and load save from
cloud. But this save is broken, xbox doesnt want to overwrite it. I have tried one thing: I have started the game with clear good save (internet turned off), everything was fine. But then I turn on the internet and going to Live and game sync again even there,
right in the single player! Then I got a message: your game was launched on other console. It will be restarted with save from that console. And before you ask, yes, I played with my friend that game on splitscreen on his console, we also tried to delete any
data with my account from his console, but it doesnt help, and when I load game on his console I have the same bug.

P.s. sorry for any mistakes in words, hope I have wrote it right, long time ago I tought english

XBF Nestor S

Hey Toha thanks for taking the time to bring this issue to us!

All the information regarding the
Cloud Saves is posted on our website. Also we suggest Clearing the Local Saved Games by following these simple steps on the console:

Settings

System

Storage

Clear Local Saved Games

Clear and restart

IF THE CONSOLE IS CONNECTED TO THE INTERNET no progress or purchase data will be lost, what we accomplish by doing these steps would be to resync the profile to the cloud getting rid of any corruption as a byproduct.

Give these steps a shot and let us know if we can further assist in this or any other issues or inquiries!!

XBF Jasmine Z

Hi Toha,

Thanks for reaching out to us! We understand this can be confusing and frustrating since Call of Duty Modern Warfare 3 has corrupted saves. I know this is not the best option but I would recommend writing over the save since the current one is corrupted.

If not it is always an option to contact the developers to see if they can access the cloud saves or send out a patch update for you.

Here is there support page just in case:
Activision Support

I hope this helps!

Jesse E'

Unfortunately that means yout cloud saves have been overriden. Sorry about this

Problems with cloud saves