Problems with cloud gaming

As I said I believe it's just a bug, since xcloud is still in beta stage, what I can suggest you to do is uninstall the vpn, I believe it can solve it. Usually vpn drivers can conflict with your network, try resetting your router too, or reset it.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, and we're sorry you're having this issue. According to your report appears, it may be a bug with Xbox app, since your browser and mobile work fine.

- I suggest you check if your windows are updated to the latest version 21H1, and I also recommend you to see if you have any VPN application on your pc, which could be causing this kind of problem.

- I also recommend that you uninstall the Xbox app and install it again, log out of your account and log in again from the app.

*Thank you in advance for contacting, hope this can help you.

Hello TePesa, my name is Vanessa, and I would be happy to help.

I'm sorry to hear that you are having problems with cloud gaming, I want to mention that you are the only one who is having this problem since the same thing happens to me personally and just like you and me, there are also many more people who are reporting this issue.

Apparently they mention that it is an overload on the servers and that Microsoft is aware of this problem, so patience is requested and we hope that this will be resolved soon.

Source: https://answers.microsoft.com/thread/e4f5d3ed-b659-4fe9-9bb2-28728ba29157

If you still need more help you can write to me again.

Sincerely,
Vanessa.

If you are using google dns ita also a vpn

Use your real isp dns

thank you so much that solved the problem