Problems with Avatar app and One Drive

rekiem667 · Dec 29, 2023

The One Drive app has been removed and it's not on the Xbox appstore. With that said, when I try to save a picture from my avatar, the avatar app crashes since it only can save to One Drive or upload to Twitter (tried to upload to twitter too and doesn't work). So I can't save any picture of my Xbox avatar now.

One solution could be just re add the One Drive app to the store or just add a "save locally" button. I'm not an engineer or software dev and I can figure out simple solutions.

:)

Rodrigo Oliver

Hi Rekiem667, my name is Rodrigo.

I am sorry to hear that.

The OneDrive app is no more on Xbox consoles.

Instead, it's seamlessly integrated into your personal console's OneDrive for easy uploading.

Your recorded files should sync automatically. Have you checked your One Drive folder online to make sure your avatar pic is there?

Rodrigo Oliver

I kindly ask you to speak with the XBOX Staff.

Please enter this link:

https://support.xbox.com/contact-us

They can check your information and verify what is happening.

Rodrigo Oliver

Please, try saving a screenshot and check your OneDrive to find it, so we can test if the upload is working.

rekiem667

nevermind, xbox systems are broken and staff seems to not care enough to fix it, just searched about it in this same forums and tons of people experience problems with avatar app crashing... you can close the question, thanks for your time.

rekiem667

took a screenshot of a game and tried to upload to onedrive, it loaded but when I checked the onedrive folder there was nothing new.

Problems with Avatar app and One Drive