Problems with 3 games on gamepass this morning. Microsoft support beyond awful

Hello Simon Baylik,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having problems with some games on gamepass. I understand how frustrating that can be. Let me try to help you with some possible solutions.

For Humankind, it seems that there is a known issue with the game disappearing from the library after the latest update. The developers are working on a fix, but in the meantime, you can try to reinstall the game from the Microsoft Store or from the Xbox app on your PC. This should restore the game to your library and allow you to play it.

Please see: Game Release Known Issues for September 2023 - Microsoft Community

For Starfield, it sounds like you are having trouble syncing your progress between your iPad and your console or PC. This could be due to a number of factors, such as your internet connection, your cloud storage settings, or your game version. To troubleshoot this issue, please follow these steps:



- Make sure that you are signed in to the same Microsoft account on both devices.

- Make sure that you have a stable internet connection on both devices.

- Make sure that you have enabled cloud storage for Starfield on both devices. You can check this by going to Settings > System > Storage > Manage Storage > Cloud Saved Games on your console, and by going to Settings > Game Pass > Cloud Gaming on your iPad.

- Make sure that you have the latest version of Starfield on both devices. You can check this by going to My Games & Apps > Manage > Updates on your console, and by going to the App Store > Updates on your iPad.

- If none of these steps work, please contact the game developer directly for further assistance.



For Football Manager Touch, it seems that you are having issues with the touch screen not working properly. This could be due to a number of factors, such as your device model, your screen protector, or your game settings. To troubleshoot this issue, please follow these steps:



- Make sure that your device is compatible with Football Manager Touch. You can check the minimum requirements here: https://www.footballmanager.com/games/football-manager-2022-touch#compatibility

- Make sure that your screen protector is not interfering with the touch sensitivity. You can try removing it temporarily and see if that makes a difference.

- Make sure that you have calibrated the touch screen correctly. You can do this by going to Settings > General > Accessibility > Touch Accommodations on your iPad.

- Make sure that you have adjusted the game settings to suit your preferences. You can do this by going to Preferences > Interface > Touchscreen Mode on Football Manager Touch.

- If none of these steps work, please contact the game developer directly for further assistance.

Please see: Troubleshoot problems with cloud gaming | Xbox Support



I hope this helps you resolve your issues and enjoy your games on gamepass. If you have any other questions or feedback, please let me know. Thank you for choosing Xbox Support.

Hello!

We haven't heard from you in 72 hours, so we assume your issue has already been resolved. We won't be monitoring this thread in the future, so if you need further help, please create a new thread to discuss these concerns by clicking on this link: Microsoft Community





Thank you for your understanding.

Awe man, Sunday morning is Monday morning for me. Looks like 3 days at work with no forums, oh well.

beyond horrible and ruined online experience with this awful game.

[quote user="DigitalAssassin"]

Awe man, Sunday morning is Monday morning for me. Looks like 3 days at work with no forums, oh well.

[/quote]

More time with me on Twitter