Problems when I log in Minecraft.net with my Microsoft account

MarioPeric1 · Nov 24, 2021

So I had/have a Mojang account which I migrated to my personal Microsoft account (which was also used once to play Minecraft beta). Everything was working as it should until I decided to buy a realm on MInecraft.net. I went to the page and logged in with my Microsoft account. When I tried buying a realm it said I needed to buy Minecraft first. It also displays my Xbox gamertag from the time before I migrated my Mojang account. I tried everything I can think of to fix this but nothing seems to help.

The only thing that comes to my mind is that because I used my Microsoft account for Minecraft before that it could somehow be still connecting to the account before migration happened.

I am hoping I can get someone trusted from Microsoft to help me maybe link my current username and info to a new Microsoft account from their end because I cant do it from my end.

:)

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

You will need to contact Mojang to find out what happened to your account migration process and see if it is possible to do so. At this link, you can contact Mojang support.

https://help.minecraft.net/hc/en-us/requests/new

xSolti_

It just created a new microsoft account , when i logged in on minecraft.net with that account it had no minecraft on it and with xbox i had to make new name and stuff.

b5ddc9c0-fcbd-47bd-b

I am sure it is on this email. I purchased a minecraft java code and used it on minecraft.net logged in my microsoft account.

kyle_m4496

Hi John. My name is Kyle and I'm an independent advisor.

Your Minecraft account is your Microsoft account, they can't be separated as they are the same. What happens when you log into minecraft.net with your Microsoft account?

Thanks,
Kyle

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this JErrY9782

I'm starting to see some reports from other players about this inside the Minecraft launcher and the website

If you don't mind please try waiting couple hours to see if everything goes back to normal again

If not, please report this problem and reach Mojang support here:

https://help.minecraft.net/hc/en-us/requests/new

Problems when I log in Minecraft.net with my Microsoft account