Problems updating games and app's

Hello,

I've a problem in my console where everytime I try to update a game or app on my xbox one, it first gives an error of "Download stopped. Hold (X) to try again" (No error code is given). When I go to the line of downloads, and try to install the update again,
it starts to download the whole game/app.

Just last week I've had to download the Witcher 3 twice (I haven't installed it the second time, and I'm using the xbox offline now). And ofr now I have the following games already on my disc, but that I nedd to download again (from 4Gb to 50Gb of download)
to make an update of a few hundred of Mb: Just cause 3, The Witcher 3, Ori and the blind forest, Rocket League. I also redownloaded netflix because of a 30 Mb update.

I ;haven't seen this occur to anybody else, nor in the commom supports in the xbox site. Have it occurred to anyone? in the chat I were told to restore the setings and see if it solver, but.. my internet is rather bad (the internet on Brazil is bad), I would
rather not hae to donwload everything again. Anyone know of another way, or a solution?

:)

 

Achievement progress list

Same problem there almost 2 weeks, delete the profile, hard reset, no fix this, the problem is on Xbox One and Windows 10 app's. The games not updating properly on my list for me and a lot of peoples.

 

Problem - Achievements list

Same problem there almost 2 weeks, delete the profile, hard reset, no fix this, the problem is on Xbox One and Windows 10 app's. The games not updating properly on my list for me and a lot of peoples.

 

You can restore your console without having to delete all of your games. The option pops up when you select restore in the system settings. All you'll need to do is redownload your profile and all of you games should remain.

 

Restoring the system haven't worked. It still redownlad everything, instead of just the update.

I've seen an error code, but the search in the xbox.com/errorhelp didn't find any result. The code is: 0x80070032

 

Hey, NcDrasto! I'm sorry to see the issues! It sounds like there might be an issue with the way the console talks to the internet. Can you go to Settings > All settings > Network > Network settings > Detailed network statistics and post back your results,
please? We'll be able to start from there.

 

Here they are (I haven't tried to update anything recentely... maybe this is statics won't give any insights without trying to update.. if that's the case, I'll need to reply later)

Download Speed: 9.48 Mbps

Upload Speed: 2.65 Mbps

Packet Loss: 0%

MTU: 1480

Latency: 221 ms

Wireless strength: 100%

 

Thank you! That actually helps even if you haven't done any updating recently.

Your latency is incredibly high. If you aren't sure what it means (networking is complex for some, so I try to assume that people don't know), that's how long it's taking whatever communication to go back and forth between the console and the server. In
short, it's taking 1/5 of a second to communicate back and forth. The lack of packet loss generally means that nothing seems to be missing, it's just taking an abnormally long time to talk to everything.

Are you able to go wired to see if that latency changes? I know it's not feasible for some in the long run, but I prefer testing that when we see these kinds of latency issues. Let me know if you can!