problems to record

I looked at the website and there is nothing that can help me.

My Xbox app is up to date.

If you want to see my actual problem in detail, you can see it on YouTube, I will be posting the video sometime this week. I will leave a link in this forum, so you can view it.

Thanks for helping me! (Trying to help me)

PShttps://www.youtube.com/watch?v=A-Q7bCe5ogk) !This is the link of the video!

The Blurriness starts at 29 seconds.

Have a Nice Day!

Hi Harm24,

Thank you for posting on the Xbox forums.

The first thing to check is to make sure Windows is up to date and then make sure Xbox Game Bar is up to date. Open your Windows settings and go into Update & security and then Check for updates.

If anything updated, restart your PC and then open up the Microsoft Store. Once the Store is open, click on the 3 dots next to the profile icon and select Downloads & updates, then Get updates.

Let us know that Windows and Xbox Game Bar are both up to date.

Hello,

Try this steps: https://support.xbox.com/en-us/xbox-on-windows/social/adjust-capture-settings-windows-10

Hi there Stuntman,

Thanks for reaching out! I'm sorry to hear about the issue with the game DVR on Windows 10. I recommend to try this
following troubleshooting article: Troubleshoot
Game Bar on Windows 10.

Try this article out and let us know the results.

This solution is only for those who had just reinstalled windows or changed their login account or maybe renamed login name via regedit or relocated xbox saving location.

Error code:

2147942523

may this will also solve some other errors of course, but if you hadn't done operations I metioned above, please be certain what you are doing, or else please do not follow this.

After I reinstalled my win10, this recording error happens. I can't find any solution all through ms forum or xbox forum, I tried uninstall xbox app and reinstall, tried reset app, no luck. I believe lots of friends here had done that and no luck also.

Suddenly, my mind came to folder authentication. maybe lots of windows user are still not aware of that(well, windows sometimes is really complicated), via certain operations, especially reinstall windows, the new clean system, will take the folders in other
drives as other owners' property, which means it belongs to the user of the old windows, even you are using the same username.

in that case, if your xbox recording save location is at folders on other drives, it will show error, because xbox app doesn't have the authority to save files there. To test this, try to rename files in those folders, windows will ask you to use administrator
authority, or you just can not even view files in those drives.

so, the solution should be, take back your ownership/authority of the folder/drive your xbox app save files at.

right click on that folder/drive - property - security - advance, the ownership will be at the second line on top, you can see it does not belongs to you, maybe it belongs to System, or your username, but from the old system.

click modify - advance - find - select your username in the list below - click ok.

new checkbox would appearnow, right below the ownership line, check replace all decedent containers and objects owner(the checkbox at top)

check the checkbox at very bottom line(I do not know how to translate the description here)

click ok

now there will a popup window, very tiny, shows files' authority are modifying at very fast speed, it looks like you are copying something. it will occasionally popup some to ask you how to deal with something, just click ok on every popup

after a while(1minute - 2hours, via size of the files or via ssd/hdd), there will be a popup tell you that the recycle bin on that drive(if you modify whole drive's ownership) is not working and should it be deleted, click ok again.

xbox recording should work now.

I am not using English version, sorry about the bad translation.