Problems starting Minecraft on Switch and running additional payed contents

Hi Diego,

many thanks for your reply. I´ve tried already to contact the Nintendo customer support but they asked me to contact the windows support as they cannot help with Problems related to minecraft. This is why I am here now and it is really frustrating that you
can easily spend money on the minecraft products but there is no one feeling responsible if something does not work…

I´m not aware that there was a recent system update and yes, we´ve spend already ours on re-installing the game, always ending up with the same situation.

Last hope is now to request a call from the support, but then I need to be available for them during my working time which is kind of inconvenient, as I am the customer with a problem and not the supplier;-)

Anyhow, thanks again for answering and I am still hoping to find a solution.

regards

Marcus

Hi Marcus,

I'm sorry to hear about this sign in issue with Minecraft on your Nintendo Switch.

Was there any recent system update that you are aware of that the Switch might have had? Have you re-installed the game already? Can you sign into account.microsoft.com and account.xbox.com using the same Microsoft Account?

Unfortunately we cannot assist with Nintendo account sign in issues and don't have any troubleshooting steps related to the Switch console.

You can also contact Xbox customer supportand Nintendo customer support to report the issue.

1. Contact us here
2. Select Xbox One
3. Select See other options
4. Select Payment & billing under Account management
5. Select show contact options and go to step 4
6. Select request a call from support if available or there should be a number for you to call

If it's a fixed ending + DLC content (missions) then I would consider paying for it. If it's just an ending fix, I won't pay for it. I shouldn't have to pay to fix Biowares mistake. I will only spend money for additional content I won't pay for a 'patch.'

Which "two packs" do you mean?

Did you buy additional content (like player skins or environment skins) with Minecraft Coins inside the game? If so, make sure you sign in with the same account that you bought the items with in the game.

Or do you mean the different Minecraft Editions, like the Starter or Master editions (that are the base game you got from your code PLUS additional Minecraft Coins and skins).

Since you only get the base game through your code, you can't get the other editions without paying for them.

Any additional content you previously purchased will show up in the Store app if you sign in with that account that originally redeemed the code by clicking on the Store Menu (the three dots in the upper right) and choosing your Library.

[quote user="ReaganSmash1994"]

[quote user="UKSTEVO7"]

no way wud i pay online fee,,, the game is getting boring now,, there running up in 2 the ground

[/quote]





You have miss read most aspects, its not really an "online fee" more a fee for additional content if you would like it.

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I wonder how much of that additional content will be required to stand a chance in the game. i.e. locked off killstreaks and powerful guns etc.