Problems redeeming xbox live gold membership code.

Discus and support Problems redeeming xbox live gold membership code. in XBoX Games and Apps to solve the problem; I am trying to redeem an xbox live 12 month gold membership card that I just bought but I keep getting errors. I've tried redeeming it on my xbox360... Discussion in 'XBoX Games and Apps' started by MisterD2004, Apr 20, 2016.

  1. MisterD2004
    MisterD2004 Guest

    Problems redeeming xbox live gold membership code.


    I am trying to redeem an xbox live 12 month gold membership card that I just bought but I keep getting errors. I've tried redeeming it on my xbox360 and on the computer through the website. When I try to redeem online I get the message to try again and
    if it keeps happening to visit the support site & give this code:

    Xbos-0x80169CF9

    676f47ca-c686-47ad-90d6-487ff162b748

    2016/04/20 - 16:27:36 UTC

    :)
     
    MisterD2004, Apr 20, 2016
    #1
  2. PRIMESLAYA
    PRIMESLAYA Guest
    Xbox One error code: Xbos-0x80169D3A 87a1927a-4e0e-4b6d-8561-88cb91911e9c 2014/12/21 - 10:17:49 UTC

    I was redeeming a code for 1 month xbox live gold membership
     
    PRIMESLAYA, Apr 20, 2016
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Renew your Xbox LIVE Gold Membership

    Overview of Xbox LIVE Renewal

    When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

    • Month-to-month membership- Notification comes 15 days in advance
    • 3 or 12 month membership- Notification comes 30 days in advance
    Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

    If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

    Renew with a payment option by purchasing a new membership:

    Steps to Follow

    1) Use your Xbox LIVE gamertag to sign in.

    2) Under Settings, select Account.

    3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

    4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

    5) Select a membership option, then Confirm Purchase.

    Once you have confirmed your purchase, the following will happen:

    • The payment option you are using will be charged immediately.
    • The time subscription plan you have just purchased will be added to your remaining subscription time.
    • Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.
    Take note:

    If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

    There is a procedure you can follow to add or change your Xbox LIVE payment option.

    Renew with a prepaid membership card

    It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

    If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

    How to turn on auto renewal (for existing membership):

    If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

    How to Troubleshoot Xbox LIVE renewal:

    If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

    • Error: Your credit card has been declined several times by our billing service.
    This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

    • Error: 8015d080
    In case you receive this error message, you need to contact Xbox Support.
     
    xboxfelix, Apr 20, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Problems redeeming xbox live gold membership code.

    Usually that error message means that the payment method associated with your account has either been changed or removed while on your current subscription (even if auto-renewal is turned off). You would have to wait for your current subscription to end
    before you can add the code.

    For further assistance, you would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Apr 20, 2016
    #4
  5. II_Of_Seven Win User

    Xbox live gold 14 days trail

    Hi.

    Xbox Live trial memberships can only be redeemed if you do not have an existing Xbox Live Gold membership. You can redeem a trial code once your current membership has expired.
  6. Mister Quimby Win User

    Xbox Live Gold Trials

    Hey there iSouthh!

    Xbox Live trial memberships can only be redeemed if you do not have an existing Xbox Live Gold membership. You can redeem a trial code once your current membership has expired.

    If you have any further questions please let us know and we will be standing by, you can also check out our Xbox
    Live Gold trial memberships page.
  7. CacsTech Win User

    X BOX LIVE ACCOUNT PROBLEM

    I just want to make sure that I understand your problem.

    From what I understand, you have an Xbox Live Gold membership code, but you are still an Xbox Free member after redeeming this code.

    Is this correct?
  8. Mister Quimby Win User

    Ryse code never received

    Hey there PissySugahPuffs!

    Just to clarify, did you purchase an Xbox Live Gold membership through the Dashboard promotion on your console? Or did you redeem a pre-paid Xbox Live membership? If you redeemed a pre-paid code, you will not qualify for this offer. In order for you to qualify
    for this offer, you would have needed to purchase an Xbox Live Gold membership directly through the promotion on your console. Thanks!
  9. Mister Quimby Win User

    Given the wrong amount for the $5/$10/$15 Promotional Gift Card

    Hey there Meeester Bung69!

    Just to clarify, did you purchase a 3 month Xbox Live Gold membership through the dashboard offer on your console? Or did you redeem a pre-paid code? In order for you to qualify for this offer you would have needed to purchase an Xbox Live Gold membership
    through the promotion on your console. Redeeming a pre-paid code will not qualify for this promotion.
Thema:

Problems redeeming xbox live gold membership code.

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