Problems playing on HBO GO

Discus and support Problems playing on HBO GO in XBoX Games and Apps to solve the problem; I recently signed up to HBO GO on Xbox 360, when I play some program, it gets black screen, I can hear all the sound of the program and I can see the... Discussion in 'XBoX Games and Apps' started by SiderleiBertoloti, Mar 16, 2019.

  1. SiderleiBertoloti
    SiderleiBertoloti Guest

    Problems playing on HBO GO


    I recently signed up to HBO GO on Xbox 360, when I play some program, it gets black screen, I can hear all the sound of the program and I can see the subtitles, but no image of the program. I got in touch with HBO support and did some procedures
    like uninstalling the APP, turning off the console, turning off the internet connection for a minute, reconnecting and reinstalling the APP. Another procedure was to perform cache cleaning on console storage, both procedures were in vain, so HBO support instructed
    me to contact Xbox support. Has anyone here had this problem?

    :)
     
    SiderleiBertoloti, Mar 16, 2019
    #1
  2. JoelHansen Win User

    Problems playing on HBO GO

    Hello,

    I am sorry to say that the HBO GO seems not availible on the Xbox 360 anymore.

    Here is more information :

    https://support.xbox.com/en-US/xbox-360/apps/hbo-go-xbox-360-info
  3. XBF Steven R Win User

    Problems playing on HBO GO

    Hey there
    SiderleiBertoloti    ,

    Sorry to hear that you're dealing with this issue trying to get HBO Go to load properly.

    If you have already tried the steps here on the
    Xbox 360 Screen Freeze Solution    , then I would totally recommend trying a rollback of your console updates. It's basically a process that uninstalls and reinstalls your console's update to get rid of any problematic data. Follow the steps on
    Solution 7 of
    Troubleshoot problems with an update to your Xbox 360 console     and let us know how that helped.

    Thanks for reading!
  4. SiderleiBertoloti Win User

    Problems playing on HBO GO

    Hi Joel, thanks for your reply, i'm sorry but i forgot to say that i am from Brazil and here it's still availible.
  5. TchaikitUP Win User

    Youtube app on xbox 360 wont show other channels' uploads

    I'm having the same issue with youtube and hbo go. Hbo go was working and then after I finished watching one show, I tried to go to the next episode and it keeps saying its having a problem loading it properly from hbos servers.
  6. VibroPlex Win User

    Xbox app HBO GO

Thema:

Problems playing on HBO GO

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