Problems playing a game

Hey there, this error has been know to associate with a crashing issue where the dashboard couldn't load after a game crashed. To fix this Power Cycle - Instructions
here. Press and hold the Xbox Logo on your console for about 8-10 seconds until the console shuts off.

As for the disc, ensure it is clean and free of damage. Then attempt to use it again. If your still having issues, please let us know what game disc is specifically being used and you might follow her
exact steps that lead up to this problem.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Joshybarra

Is this happening on Xbox? Or PC?
If it's on Xbox, which one do you have?

And, please tell me which troubleshooting steps you have done so far to fix this, in that way I can advise you different things or how to proceed

I'll be waiting for your reply, greetings

Any idea anyone?

Just read online that the old Hitachi drives are the ones causing the problem not reading the disks.

Xbox Live Servers were facing issues earlier as listed here-
https://www.reddit.com/r/xboxone/comments/6vep1u/games_wont_load/

However, it seems like things are back to normal at the moment.

Try doing a restart by pressing the xbox button, press settings, press restart if you're still having problems.

Keep trying to launch your game or go under network settings, and view xbox network status from that page.

If you go offline under network settings, your game should launch in offline mode.