Problems moving cards with the mouse or touch.

JerryAshley · Jan 31, 2014

I've looked through some post, but haven't seen my problem.

Problems started around the 8.1 upgrade, and after I purchased the collection. Before the problems began, using touch, I could tap on a card and move it or a selection of cards by simply tapping on another card. Now the only way I can move the cards is
to tap, hold, and drag to the new location. Using the mouse is a little bit better, but my no means up to par with the game before the problem occurred. Approximately 80 percent of the time the card(s) won't move after I've selected them, so I have to resort
to drag and drop. I have noticed that after I've clicked on a card(s) several times, they will be selected, then I can click on a destination and they'll move to that location.

There are more problems with tap/click and drag. I've had the card(s) return to the original location, or move to a location other than the one I have selected.

I determined that the problem is not in my desktop or touch monitor. I did this by going to the local Sam's Club and finding computers with touch monitors and the Solitary Collection installed. Every one that met this criteria (there were no Dells) displayed
the same problems with touch or mouse.

My equipment consist of a Dell XPS8700 SE and Dell S2340T Touch Monitor.

:)

teajay_dc · Jan 31, 2014

Spider troubles

No problems with other Solitaire games. Just Spider. My screen blacks out when I click the mouse to move a card. Mouse clicks alone do not produce the problem. Only moving a card or stack.

Running Windows 10 Version 1607 Build 14393.187

RoundedSpore013 · Jan 31, 2014

double tap option

it works on surface pro 2 with mouse but not with touch.

MS Win8 Games · Jan 31, 2014

We are aware of this issue and are working on a fix to it that we'll be pushing out ASAP. Thank you so much for reporting this to us and we hopefully will fix it all up for you soon!

TonyStarks 236 · Feb 5, 2014

I thought I was going crazy, I only have this issue when trying to use the touch screen. Thanks for reporting this.

MS Win8 Games · Nov 1, 2018

We're looking forward to the update going live and fixing this.

MS Win8 Games

We're looking forward to the update going live and fixing this.

TonyStarks 236

I thought I was going crazy, I only have this issue when trying to use the touch screen. Thanks for reporting this.

MS Win8 Games

We are aware of this issue and are working on a fix to it that we'll be pushing out ASAP. Thank you so much for reporting this to us and we hopefully will fix it all up for you soon!

FrankTV

It isn't problem with sensivity, but with strange moves. In the main menu, mouse moves are normal, but when i'm in the game, even when I very fast move my mouse, mouse moves are very slow and when I stop mouse, suddenly mouse moves ar very fast and moves
stop

CND AAA Beef

Controller: Poorer aiming but better movement. You can move your left stick in all 360 degrees. WASD can only move in eight directions, without touching the mouse. Better for air vehicle control. One stick controls the rudder and pitch, while the other handles
roll.

Mouse/Keyboard: Much better aiming, remapable control scheme. Better for land vehicle control. Handling the hover vehicles in Battlezone would have been a lot harder with the controller than with the mouse and keyboard.

Problems moving cards with the mouse or touch.