Problems logging on to Xbox Live due to hard drive fault?

When I switch on my Xbox console I am greeted with a message which says that I require an update. When I confirm that I want the update the system tells me that I need 190mb free space for the update and that my system does not have enough space. This
is not true as I have a 250gb Xbox 360e console with about 200gb free space. I am then unable to access Xbox Live. I can get round this if I switch the console on and off. The amount of times that I have to switch the console on and off in order to access
Xbox Live and my profile varies every time. I have deleted the system cache and I have also deleted and then downloaded my profile. None of these has solved the issue. Does anyone have any ideas? I am really losing my rag with it. Thanks in advance.

:)

 

Lost all my points

This is usually due to temporary connection problems with Xbox live accounts. Can you try logging out, then logging in to your xbox live account? Here are instructions: windows.microsoft.com/.../sign-in-out-of-windows

 

Possible External Hard Drive Issues

I recently purchased an external hard drive and noticed there were some connection issues. For instance, on Plants vs Zombies Garden Warfare 2, my Xbox One would not connect with the EA servers or it would disconnect mid game (if I could get on). It would
also have issues logging in to Xbox Live. I ended up buying another Hard Drive. After much research, I went with the WD My Book 3TB hard drive. Everything went well at first, but now I am having the same problems. If I disconnect the external HD, it plays
fine.

Any ideas as to what is going on or how I can fix it?

 

Fortunately you have many solutions available for this very situation. I am going to provide you a
LINK
with all of the options. They range from clearing the System Cache (which I don't think you need to do with so much space available on your HDD) to either removing and reinstalling the 250GB HDD (which I recommend just to diagnose and ensure
your not having hard drive issues) to finally my favorite, which is to simply download the Update to a USB thumb drive.

No matter what selection you decide to use you will get this resolved. Now if you complete your update and still have issues connecting to XBL services, follow the advice on the same link that suggests re-downloading your Gamertag Profile. But I would do
that as a last resort.

Could you also do me a favor and please tell me which solution you used and how it worked out for you? This will be very helpful for the next gamer that has this problem. Thanks so much and best of luck! - BOM

 

I have tried all the above solutions and I am still suffering the same problem. I have managed to apply the update but I am still having problems accessing Xbox Live as I keep getting the message that I require an update and I do not have enough memory
to apply it and I have to switch the system on and off several times before I can access my profile and Xbox Live.