Problems Logging into Games App

Dessern5 · Mar 30, 2018

So I've been trying to login to the games app on windows 10 most of the day today but have not been able to. After resetting my password, uninstalling and reinstalling my app I am greeted with this screen.

I'm very confused as to why this is not working, and googling the error code at the bottom does not bring up any results that helped me.

:)

RivalYapper2698 · Mar 30, 2018

Can't log into the Xbox app.

Having problems logging into the xbox app on this pc. It says: "We can't sign you in right now. Try again later. (0x409) 0x80080300. Have been busting my head on this...

Paraffin Alien · Mar 30, 2018

Youtube app problems

Not had problems with the latest update but have done previously.

Fixed it by logging into my Youtube account via pc and resetting my password. It then worked fine on the Xbox app.

Ariel Acu · Apr 3, 2018

Hi Dessern5,

There are several possible reasons as to why you can't sign in to the Xbox app on your computer. Since you recently changed your account password, it is important that you need to update your login credential on the Xbox app as well. I suggest that you reset
your Xbox app by performing the following steps below:

Press the Windows key on your keyboard, and then click Settings.

Select System, and then select Apps & features.

Find the Xbox app, and then click on Advanced options.

Click Reset.

If you're still unable to sign in on the Xbox app, I recommend that you sign in your account online through
Xbox.com to check if you were able to change password successfully.

Do get back to us with the results. We'd be more than willing to provide you additional help.

Ariel Acu

Hi Dessern5,

There are several possible reasons as to why you can't sign in to the Xbox app on your computer. Since you recently changed your account password, it is important that you need to update your login credential on the Xbox app as well. I suggest that you reset
your Xbox app by performing the following steps below:

Press the Windows key on your keyboard, and then click Settings.
Select System, and then select Apps & features.
Find the Xbox app, and then click on Advanced options.
Click Reset.

If you're still unable to sign in on the Xbox app, I recommend that you sign in your account online through
Xbox.com to check if you were able to change password successfully.

Do get back to us with the results. We'd be more than willing to provide you additional help.

aimart08

I actually also have been having the same problem. I'm browsing through the XBL home menu, I stay logged in without a problem. When I start an app or game (same when I exit an app/game) I get logged out before anything loads. Once in the app/game there
are no problems. I can stay logged in for hours with out a problem, but as soon as I exit that app/game I get logged out. I then log back in so I can browse XBL menu with my gold membership. Once I decide what I want to do, I load another app/game, then
get logged out again and then have to log back in. This is Very annoying... It even does it with the avatar marketplace. Looking at other posts, it looks like everyone has the same basic problem.

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

The app, the game, your account, and your subscription are EA's responsibility. They are responsible for fixing any problem involving their games and app. Log out of the EA app, use the recovery app, open the app again, log in using the Xbox option and try downloading the game again. If the problem persists, contact EA again.

conviter

yeah, the first time i tried logging in was right after e3 microsoft press conference, and i have tried multiple times since then. And i always turn off my pc completely for the night.

{Parity}

I haven't seen that happen. Have you tried doing a cold boot on your PC my shutting it down completely then starting it back up?

Problems Logging into Games App